Caliber - Vacaville

4.8 (3,024reviews)
96%
90 Orange Tree Circle,  Vacaville,  CA  95687

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,024)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many noting that repairs were completed to a high standard, often leaving vehicles looking brand new. The team received widespread recognition for maintaining clear, proactive, and frequent communication throughout the repair process, including daily texts and calls that helped customers feel informed and at ease. Timeliness was another strong point, with numerous customers highlighting that repairs were completed ahead of schedule. A few customers noted areas for improvement based on their experiences, such as hold music being repetitive, occasional delays in completion dates, and minor quality concerns like mismatched parts or gaps in panels. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop to family and friends.
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"Caliber collision did a fantastic job on my Toyota highlander. I would recommend them highly. Thanks again for the ..." Read more
"I was very satisfied and Impressed with the quality of service, good communication, and how quickly my repair was ..." Read more
"Caliber did an incredible job not only with my cars repair, but in terms of personalized customer service. I ..." Read more
"My car was repaired ahead of time and looks beautiful. Detailed inside and out. Looks brand new. I was kept ..." Read more
"It was a nightmare to deal with that body shop."
"I was impressed with the communication and how quickly Caliber finished the repairs! They saved me a week in a rental car!!!"
"The vehicle was ready and done several days before the promised completion. I was pleasantly surprised."
"They redo it several times. I came twice to pick up my vehicle and it was no ready. On third time pick up - I came back twice because ..." Read more
"They Took Way To Long To Repair My Car."
"... was very outstanding about getting my car done, the communication, and keeping me informed what was being done on my car, answering any questions I needed to know, ..." Read more
"I was very satisfied and Impressed with the quality of service, good communication, and how quickly my repair was completed. I will give Caliber Collision ..." Read more
"... really good experience with my Honda repair here. Communication was clear and consistent, and I was kept updated on what was happening with my car the entire ..." Read more
"... message that customers hear when placed on hold. The same message kept repeating itself and it became annoying after the third repeat. Music would have been much ..." Read more
"The person I dealt with told me the car would be ready 2 days before it actually was, which caused significant inconvenience for me. He ..." Read more

My Experience

Amazing service. Made everything less stressful. Wonderful job!

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Great communication, car looks great following considerable repair work!

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Caliber Collision was able to fix my vehicle and I am very satisfied with their work. It’s like nothing happened and notice no difference from oem. They were also very good at keeping communication with me at all stages with the repair. I was able to get back on the road super fast thanks to Caliber Collision.

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Returned Clean

My Experience

Blake was super helpful and kept me up to date every step of the way . Appreciate the service from all the members at caliber collision . Thanks again

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My Experience

The repair looks great. There was great communication and the job got done faster than I expected. It was probably the easiest repair process I've ever had. I will definitely return again with any repair needs!

My Experience

Job well done, figured my car was in good hands, and I was right👍 good job!!

My Experience

Blake, he is friendly and he talks nice with me. He keeps update for me the most of the time.

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My tech Garrison was great

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My Experience

It was easy working with Blake. Kept me up to date on the repair of my vehicle. Took care of getting me a rental vehicle and made it look easy. Great customer interaction.

My Experience

Caliber delivered fast service and my car in my driveway after repair. They gave me an estimate, went through all the details of what the repair would entail. Ordered part. They kept me updated with each step. The part arrived quickly and my car was repaired the following day, cleaned and delivered to my driveway. Service and personnel is incredible. Highly recommend.