G&C Auto Body - Napa

4.9 (714reviews)
99%
266 Soscol Ave,  Napa,  CA  94559
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Shop AssistantSparkles

In operation 54 years, 3 years at this location.

G&C Auto Body is a local, family owned & operated auto collision shop. As a company, we supply the highest standard of guest service and repair quality.

Services
  • Free Estimates
  • Lifetime Warranty
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (714)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, excellent communication, and impressive timeliness. Many highlight the professionalism and friendliness of the staff, with frequent mentions of vehicles being returned cleaner than when dropped off. Repairs are frequently described as flawless, with paint matches and bodywork leaving cars looking brand new. Customers appreciate being kept informed through regular text and phone updates throughout the repair process. Several reviewers note their vehicles were completed ahead of schedule, adding to overall satisfaction. A few customers mentioned minor areas for improvement, including occasional communication gaps, preference for OEM parts, and isolated quality touch-up needs, all noted directly from customer comments. Overall, the shop earns strong loyalty and repeat recommendations.
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"From start to finish, I was completely satisfied with my experience at G&C Auto Body. Intake was courteous and complete, with a detailed ..." Read more
"The customer service was fantastic, they were kind, attentive and professional"
"Customer service was stellar!!"
"Truly the best, most efficient communication and customer service Ive seen anywhere. Clean, competent and welcoming with great results."
"G and C provided excellent, efficient and kindly service from the receptionist to the assessor to the final wok team. I am appreciative ..." Read more
"I was originally quoted 3-4 days and it was done within 24 hours. Very satisfied with the service"
"They customer service, communication and promptness for the work to be done was top tier. Everything went so smoothly without any stress. ..." Read more
"... rear ended. Fast, efficient and good communication. Turn around time was nice and quick." Read more
"They finished a day early."
"They did a great job and finished sooner than I expected."
"The communication was prompt and seamless. I was informed every step of the way and had hand held serve. Out of the ..." Read more
"Their customer service and communication was top notch!"
"... messages along the process of my trucks repair repairs. I felt it was very important keeping me in the loop and they did a great job." Read more
"Communication from start to finish was appreciated and ease of initiation of work and finalizing the job was simple ..." Read more
"Very communicative, detailed, answered all questions."

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I am still confused about what has happened with my vehicle and how long it took to supposedly fix it . Now my vehicle is still not fixed.

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My vehicle took longer than expected with minimal communication. It doesn’t feel the same as it did before the accident . I also didn’t receive much information from Travelers Insurance either.

Customer Service

The vehicle has mechanical problems and it also does not drive like it did before. Communication was minimal. This vehicle is unsafe to drive.

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Very helpful all the way through the process.

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They showed that they cared a lot.

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Returned Clean

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I had a very good experience at G& C Auto Body Shop. They provided excellent customer service.

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I would have preferred to drop off car once the parts were all in and checked for quality.

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They worked with the insurance company to get the right amount

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Everyone was friendly and caring

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Would definitely come back.

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Excellent service and delivery from start to finish!

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Such great service. Even washed my car. I felt valued and taken care of.

Returned Clean

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Elliott was great to deal with. G and C finished my car earlier than expected, and I am very pleased with their service. I will definitely use them again in the future.

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My go to now!

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Amazing service and staff from the moment I arrived!

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Returned Clean

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