Caliber - Vacaville - Union Way

4.8 (1,472reviews)

95%

(707) 448-3912

41 Union Way, Vacaville, CA 95687

95%

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41 Union Way
Vacaville, CA 95687

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About Caliber - Vacaville - Union Way

See Photos

41 Union Way
Vacaville, CA 95687

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (1,472)

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Newest
Rating

1,230 Customers Rated

5 Stars

74.5% Complete

(1096)
4 Stars

5.8% Complete

(85)
3 Stars

1.1% Complete

(16)
2 Stars

0.8% Complete

(12)
1 Star

0.3% Complete

(5)
< 1 Star

1.1% Complete

(16)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding professionalism, high-quality repairs, and excellent communication throughout the repair process. Many highlighted receiving regular text and phone updates, which kept them informed and at ease. Numerous customers were pleasantly surprised when their vehicles were completed ahead of schedule, with some noting delivery days or even a week earlier than expected. The staff was widely recognized for being courteous, friendly, and going above and beyond, including offering rides to rental car locations. Repair quality received strong acclaim, with customers noting their vehicles looked brand new. A few customers noted areas for improvement directly, including occasional communication gaps, minor paint imperfections, and incomplete repairs requiring return visits.

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Timeliness
Communication

"... service. My car looks brand new and its a relief. It was done almost a week earlier than expected and it was nice to get my car back so soon and get my life back to ..." Read more

"They went out of their way to get it back to me before the long weekend! The manager even stayed late to ..." Read more

"They repaired my car quickly and got the work done a day early! Professional staff and excellent service!"

"... when they may be finished with it. Thankfully it was finished ahead of schedule, and am satisfied with the services they provided me in a timely manner. Would definitely ..." Read more

"Takes to long for job completion, had to return because clips holding front bumper trim were not connected correctly, ..." Read more

"... was very professional from start to finish. They regularly updated us on the status of the repairs and took the time to explain the damages and everything ..." Read more

"Clear, concise, and quick about the job. Effective communication, and constant updates put my mind at ease."

"Fast service and great communication throughout the journey. Definitely recommend to everyone!"

"I greatly appreciate the updates through out the week. I never take my car to shops so Im not sure how ..." Read more

"... never received a call that my vehicle was ready. I had to call them three times during two days. I was never told that I could leave my rented enterprise ..." Read more

Timeliness
Communication

Timeliness
Communication