Alioto's Auto Body - Napa

4.9 (222reviews)
98%
2497 Second St,  Napa,  CA  94559
Bot
Shop AssistantSparkles

In operation 87 years.

Alioto's Garage is now Alioto's Auto Body. Same family-owned company, same locations, same commitment to quality collision repair. Alioto’s has been family-owned and operated since 1939, proudly serving San Francisco and the greater Bay Area as a third-generation auto body repair group. With more manufacturer-certified collision centers than any other provider in the region, our factory-trained technicians ensure every repair is completed to exact manufacturer specifications—done right the first time. Our various locations are certified by leading automotive brands including BMW/MINI, Honda/Acura, Ford, Lucid, Mercedes-Benz, Porsche, Rivian, Tesla, and Toyota. Using advanced tools, equipment, and repair techniques, we restore vehicles to their pre-accident condition while delivering an exceptional customer experience from start to finish.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (222)

Likely to Recommend

Repair Quality

The front desk and estimator, Omar, were very helpful.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very friendly service. Very reasonable price

Customer Service

Returned Clean

Likely to Recommend

I will highly recommend.

Repair Quality

The body work on my car was perfection. They kept me informed everyday. Everyone was kind and honest.

Customer Service

Returned Clean

My Experience

I had a great experience. The work those guys did was phenomenal.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Attention to detail, prompt and overall great workmanship and staff.

My Experience

Thank you to everyone for all of your hardwork and coordination in making my experience seamless. From the moment I was contacted by Gene for an appointment I knew I had chosen the right shop. IMy experience continued with Susan who immediately took on my claim with a fair estimate and worked with Bud on buffing out a section which I thought would require much more repair. I then started working with Omar on the actual appointment drop off and pick up where I was treated with great respect and attention to detail. My car looked amazing when I picked it up. Follow up, communication , friendliness and a general sense of true professionalism on all levels was ever present. Thank you again to everyone in the front and back who were involved. You all contributed to making my visit memorable and I will be recommending you to others in the community. Thank you Marissa

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Omar and staff were tremendous in helping me with my car repair. They wentGaragr. the extra mile and I so appreciate it. I will recommend them to everyone I know. Wish more businesses treated customers as well as Alioto garage

Likely to Recommend

I am telling everyone I know this is a great place to go. Wrote a big shout out on Nextdoor

Repair Quality

Incredibly customer service. Omar and Bud really went the extra mile.

Customer Service

Good communication from the staff. I also appreciated they went to where the car was located and arranged to get it to their shop.

Returned Clean

My Experience

Thank you everything looks good, I will let you know if I have any questions

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Alioto’s did an excellent and thorough job on my car. They kept us informed of the progress. I would recommend them to anyone who needed body work on their car.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Omar, was amazing. He represented me dealing with the insurance adjuster and was able to get all repairs covered. He was caring and professional and very informative with details.

Likely to Recommend

Repair Quality

Everyone at the shop were caring professionals filled with knowledge. Omar was very helpful in resolving issues with the insurance company. He communicated with me every step of the way.

Customer Service

Returned Clean

My Experience

Bud and his staff were very friendly and helpful. Bud kept us informed in the progression of the work

Likely to Recommend

Repair Quality

Customer Service

Excellent

Returned Clean

My Experience

Prompt service and delivery. Friendly folks and trustworthy.

Likely to Recommend

Repair Quality

Prompt service and efficient on time delivery. A welcoming staff makes customers comfortable

Customer Service

First time since Alioto’s took over the business. Very impressed with high level of customer service and sound solutions to problem. Prompt service as promised and car was ready on time.

Returned Clean

My Experience

It was a fairly slow repair. I appreciate the regular updates. However the car sat at the San Mateo location for weeks before being transferred to Napa to get it repaired more quickly. It actually was slower than the pace promised in San Mateo. Overall the car will have been with Alioto’s almost 3 months. Before Alioto’s, the prior repair shop quoted 15 days total, giving an idea the size of the job. I moved to Alioto’s to make it easier to communicate with Geico, but did not expect this long to repair it.

My Experience

Likely to Recommend

Repair Quality

I’m very satisfied with the service. My car looks like a new thank you so

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work!

Customer Service

Returned Clean

My Experience

The quality of the repair was high. Both Jean and Omar delivered fantastic customer service as well as great value in the repair costs.

Likely to Recommend

Repair Quality

Staff was kind, helpful, and went above and beyond.

Customer Service

Returned Clean