Alioto's Auto Body - San Mateo

4.9 (1,246reviews)
98%
815 Woodside Way,  San Mateo,  CA  94401
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Shop AssistantSparkles

In operation 87 years, 6 years at this location.

Alioto's Garage is now Alioto's Auto Body. Same family-owned company, same locations, same commitment to quality collision repair. Alioto’s has been family-owned and operated since 1939, proudly serving San Francisco and the greater Bay Area as a third-generation auto body repair group. With more manufacturer-certified collision centers than any other provider in the region, our factory-trained technicians ensure every repair is completed to exact manufacturer specifications—done right the first time. Our various locations are certified by leading automotive brands including BMW/MINI, Honda/Acura, Ford, Lucid, Mercedes-Benz, Porsche, Rivian, Tesla, and Toyota. Using advanced tools, equipment, and repair techniques, we restore vehicles to their pre-accident condition while delivering an exceptional customer experience from start to finish.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Rivian Passenger – R1T/R1S
Tesla

Reviews (1,246)

Likely to Recommend

They did really nice job and my car really looks like new and clean.

Repair Quality

Customer Service

They are very kind and very professional to fix my car.

My Experience

Thank very much for your fast and great work, informing me at all stages🙏🏽👌🏼

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My Experience

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Customer Service

I noticed possible vibration in the steering when I take my hands off the wheel but maybe it's always been there. Not sure.

Likely to Recommend

NEGATIVE 10 - I would not recommend this auto body shop, and I especially would not recommend working with Kody. My car was brought in after an accident, and the damage was in the rear/trunk area. After the repair, the trunk was still visibly crooked and not sitting flush on one side. This was not some tiny detail you had to search for. It was noticeable to the naked eye. Instead of taking the concern seriously, Kody gave dismissive excuses and claimed it was not related to the accident, even though that is exactly where the impact/damage was. Rather than looking into it properly or trying to make it right, the response felt like they were hoping I would just accept an incomplete repair and go away. The entire experience was frustrating and disrespectful. When you bring your car to an auto body shop, you expect the work to be done correctly and for obvious issues to be addressed professionally. That did not happen here. I would not go back, and I would strongly caution others to avoid this shop, especially if you are expecting accountability after the repair

Repair Quality

I would not recommend this auto body shop, and I especially would not recommend working with Kody. My car was brought in after an accident, and the damage was in the rear/trunk area. After the repair, the trunk was still visibly crooked and not sitting flush on one side. This was not some tiny detail you had to search for. It was noticeable to the naked eye. Instead of taking the concern seriously, Kody gave dismissive excuses and claimed it was not related to the accident, even though that is exactly where the impact/damage was. Rather than looking into it properly or trying to make it right, the response felt like they were hoping I would just accept an incomplete repair and go away. The entire experience was frustrating and disrespectful. When you bring your car to an auto body shop, you expect the work to be done correctly and for obvious issues to be addressed professionally. That did not happen here. I would not go back, and I would strongly caution others to avoid this shop, especially if you are expecting accountability after the repair

Customer Service

I would not recommend this auto body shop, and I especially would not recommend working with Kody. My car was brought in after an accident, and the damage was in the rear/trunk area. After the repair, the trunk was still visibly crooked and not sitting flush on one side. This was not some tiny detail you had to search for. It was noticeable to the naked eye. Instead of taking the concern seriously, Kody gave dismissive excuses and claimed it was not related to the accident, even though that is exactly where the impact/damage was. Rather than looking into it properly or trying to make it right, the response felt like they were hoping I would just accept an incomplete repair and go away. The entire experience was frustrating and disrespectful. When you bring your car to an auto body shop, you expect the work to be done correctly and for obvious issues to be addressed professionally. That did not happen here. I would not go back, and I would strongly caution others to avoid this shop, especially if you are expecting accountability after the repair

Returned Clean

My Experience

My Defender never looked better , the team at Alioto’s are outstanding!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone at ALIOTO’s was helpful and professional. Great team. The car looks wonderful.

My Experience

The process was smooth, repair was fast and the team is friendly and knowledgeable.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Kody and Christian were great. They were very professional and courteous and explained the process well. A++ experience.

My Experience

Staff were very curteous and knowledgeable and always ready to help. The service was great too and everything took around the day so I would say all in all I'm very happy.

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My Experience

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I was kept very informed with text messages, emails and phone calls indicating status of repair.

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Returned Clean

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Repair Quality

Staff is very friendly and helpful. Took care of all my needs and the car was returned in excellent condition

Customer Service

Excellent customer service

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Returned Clean

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Returned Clean

My Experience

Likely to Recommend

Repair Quality

Incredible work, excellent communication

Customer Service

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Returned Clean

My Experience

Alioto’s was great! Couldn’t give them a more positive review!

Likely to Recommend

Repair Quality

Excellent!

Customer Service

Returned Clean

My Experience

Kody and Christian were awesome! Responsive and informative. Got the job done quickly. My truck looks brand new. Easy to work with. Would recommend them easily to anyone needing body work done to their car.

Likely to Recommend

Repair Quality

No drama. Communicative. Courteous.

Customer Service