Alioto's Garage - Napa

4.9 (206reviews)

98%

(707) 226-9693

2497 Second St, Napa, CA 94559

98%

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2497 Second St
Napa, CA 94559

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About Alioto's Garage - Napa

See Photos

2497 Second St
Napa, CA 94559

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 87 years.

Alioto’s Garage has been family-owned and operated since 1939, proudly serving San Francisco and the greater Bay Area as a third-generation auto body repair group. With more manufacturer-certified collision centers than any other provider in the region, our factory-trained technicians ensure every repair is completed to exact manufacturer specifications—done right the first time. Our various locations are certified by leading automotive brands including BMW/MINI, Honda/Acura, Ford, Lucid, Mercedes-Benz, Porsche, Rivian, Tesla, and Toyota. Using advanced tools, equipment, and repair techniques, we restore vehicles to their pre-accident condition while delivering an exceptional customer experience from start to finish.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (206)

Sort By:
Newest
Rating

155 Customers Rated

5 Stars

72.3% Complete

(149)
4 Stars

1.5% Complete

(3)
3 Stars

0.5% Complete

(1)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

1% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional customer service, with staff being described as professional, friendly, and going above and beyond expectations. The quality of repairs receives outstanding feedback, with many noting their vehicles looked brand new or like they came off a showroom floor. Communication throughout the repair process is highlighted as excellent, with regular updates via text and phone calls keeping customers well-informed. Timeliness is generally strong, with many repairs completed ahead of schedule, though some customers experienced delays due to parts availability or staffing issues. Additional touches like vehicle washing, detailing, and even pickup/delivery services are frequently mentioned as exceeding expectations. The shop's ability to work seamlessly with insurance companies and handle all paperwork is also highly valued by customers.

Select to learn more

Service Quality
Communication

"Top notch!"

"I found the quality of repair to be excellent, even better than I expected. I felt like I picked ..." Read more

"I would give a 20 if possible. Best customer service I've had in a long time!"

"Service was the best. Work done excellently and finished on schedule"

"Excellent experience and have recommended Alioto's to friends."

"They kept me informed by text message throughout the repair process which was much appreciated!"

"They kept me informed everyday. Everyone was kind and honest."

"Excellent communication and followup."

"They were very informative I never had to call or wonder what was going on"

"Excellent communication"

Service Quality
Communication

Service Quality
Communication

"Top notch!"

"I found the quality of repair to be excellent, even better than I expected. I felt like I picked ..." Read more

"I would give a 20 if possible. Best customer service I've had in a long time!"

"Service was the best. Work done excellently and finished on schedule"

"Excellent experience and have recommended Alioto's to friends."

"They kept me informed by text message throughout the repair process which was much appreciated!"

"They kept me informed everyday. Everyone was kind and honest."

"Excellent communication and followup."

"They were very informative I never had to call or wonder what was going on"

"Excellent communication"

Alberto (Honda owner) reviewed 8/5/26

Xabier (Dodge owner) reviewed 8/4/26

Cha-Ne (Toyota owner) reviewed 8/4/26

OMGOSH the service was absolutely amazing! Very efficient and I would definitely refer family and friends to Alioto's. So glad I decided to look up a auto body shop instead of just going to the place everybody knows about. The service was beyond my expectations. Omar is a great asset to your business as well as your mechanics. I dropped my car off in the morning and I got a text by 12 that my car was ready to pick up. I swear my car felt and looked new. Thank you so so much!

Carole (Lexus owner) reviewed 8/4/26

Thank you for a wonderful and smooth experience having our car repaired we appreciate the professionalism of Alioto‘s and their employees

Claudio (Subaru owner) reviewed 8/3/26

Jesus (Nissan owner) reviewed 8/3/26

I had good experience with this body shop. The customer service was good and very professional. They communicated clearly and keeping me updated on the progress of my repairs. This made the entire process incredibly smooth and stress-free.

Jose (RAM owner) reviewed 8/3/26

Brant (Mercedes-Benz owner) reviewed 8/3/26

Completely satisfied and will recommend you guys to everyone I know!!!

Great crew, super clean shop. Will recommend to friends and family.

Fantastic service!

Danielle (Subaru owner) reviewed 8/3/26

Donald (Dodge owner) reviewed 8/3/26

My truck looked better than it has in along time.

They kept in constant contact with me throughout the process when I picked up my car it was totally detailed, which I was not expecting

Hasina (Ford owner) reviewed 7/30/26

Elizabeth (Kia owner) reviewed 7/30/26

Everyone was very nice and professional with good follow up. Repair work excellent!

Great service and repair work.

Janeth (Honda owner) reviewed 7/29/26

I loved there service and how they give you updates on your vechile while its getting fixed the staff was super friendly i really recommend alioto’s for any work done on your vechile. Everything was done fast!

Jack (BMW owner) reviewed 7/28/26

We were kept well informed of our repair progress and car repairs were completed on time as promised. Staff was courteous and helpful

Jim (Ford owner) reviewed 7/27/26

Excellent communication and customer care from the first contact with Gene through the estimate, insurance, and repair with Omar. A great professional team. The vehicle was returned in perfect condition. Thank you to the whole crew for making this such a user friendly experience.

Keith (Toyota owner) reviewed 7/27/26

Omar has been very helpful and communicative. The quality of the work looks great as well.

Mark (Toyota owner) reviewed 7/27/26

Alioto’s was very helpful. The car looks great despite it’s age.

They did a great job. They even blend painted the front door to make the car look good with no additional charge.

Angela (BMW owner) reviewed 7/27/26

Chris (Ford owner) reviewed 7/27/26

Repairs were excellent and on time. Fantastic work.

Good quality work in a timely fashion.

Prompt responses.

Scott (Volkswagen owner) reviewed 7/27/26

Great service and staff.

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Alioto's Garage - Napa

Get an AI powered repair cost prediction

Schedule an estimate appointment

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About Alioto's Garage - Napa

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (206)

155 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Response from Alioto's Garage - Napa, 08/05/26

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0