All American Collision of Odessa

4.9 (1,402reviews)
98%
5020 Jbs Parkway,  Odessa,  TX  79762
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Shop AssistantSparkles

In operation 80 years.

Full Service Collision Repair and Painting. We are the number one shop in West Texas as we repair all makes and models. We are a DRP to most insurance carriers and work with all. We are owned by Lithia Motors, Inc. and our number one goal is customer satisfaction through service, speed, and accuracy.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
GM
GM Electric Vehicles
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Reviews (1,402)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for exceptional customer service, with staff described as professional, friendly, and knowledgeable. Communication was a standout highlight, as customers appreciated receiving regular calls and texts keeping them informed throughout the repair process. Timeliness was another key strength, with several customers noting their vehicles were completed ahead of schedule. A few customers, based on their own comments, noted minor concerns such as extended timelines due to additional damage discovery and a parts discrepancy, but overall satisfaction remained very high across the board.
AI-Generated from reviews written in the last 12 months
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"... staff has been very accommodating and friendly. The quality of work is excellent, like nothing ever happened." Read more
"... skeptical but when I looked over the finished car I was very happy with the quality of work! Couldn't have done better myself! Lol" Read more
"Excellent work, could not believe how good it looked; like as if I just bought it again. And the timing to get it fixed didnt take more than ..." Read more
"Because of the incredible professional work that they did, I went ahead and asked them to take care of another ..." Read more
"... service is awesome turnaround time is great and the finished product is absolutely perfect my car looks like brand new very satisfied customer highly recommended" Read more
"Oh they had it done days before the scheduled finish it was amazing"
"Had My Tahoe Fixed Faster Than Expected, Very Happy With The Results! Looks Great!"
"Was even ready early which was very nice of them to get done"
"... looked; like as if I just bought it again. And the timing to get it fixed didnt take more than two weeks." Read more
"An additional 10 days were needed. A week here, then a few days there, and another day. Dropped off May 11, 2026 ..." Read more
"... They were all very thorough and professional and always kept me informed of the status of my vehicle." Read more
"100% I knew every step along the way due to the superb communication"
"They communicated the progress of the repairs beginning to end and it was right on schedule the entire step of the ..." Read more
"Best servive, communicated every step of the way, including when they had to take more time and told in great detail why they ..." Read more
"I was kept up to date on the repairs and timelines"

My Experience

Quiero agradecer especialmente a Michael Arévalo por la excelente atención que me brindó. Fue muy amable, paciente y profesional en todo momento. Se tomó el tiempo de explicarme cada detalle de manera clara y se aseguró de que entendiera todo antes de terminar. Da mucho gusto recibir un servicio así, con personas que realmente se preocupan por ayudar y atender bien a los clientes. Sin duda, su amabilidad y dedicación hicieron toda la diferencia. ¡Muchas gracias por su excelente servicio!”

My Experience

Great workmanship, no hassle, quick and easy Thanks

My Experience

Amazing customer service gave me several calls informing how everything was going

My Experience

They did an amazing job on my vehicle and kept in touch with the process the whole way. A job well done

Likely to Recommend

Repair Quality

They did a fine job repairing my hail damage but when I got my car back the entire inside was covered with oil or cleaner or degreaser. Everything was sticky and sliding, including the seats and weather mat floor protection, with a funky smell. Mediocre experience and a freaking nightmare to detail afterwards.

Customer Service

The ladies in the office were wonderful!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from All American Collision of Odessa, 08/26/26

Danielle, I apologize for the inconvienence we have caused. I have reached out to correct this issue and to have the vehicle detailed for you.

Likely to Recommend

Repair Quality

I did not like paying my deductible up front.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Everyone is friendly and nice just keep up the good customer service.

My Experience

Everyone was super accommodating and helpful.

My Experience

Service was fast and customer service was awesome

My Experience

Great communication. And amazing work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We are so pleased with our experience with All American Collision! Jessica Anchondo was extremely courteous and helpful from the first phone conversation to the end, when we picked up the vehicle. We were also very pleased with how fast you guys completed the work! We will definitely let others know how efficient and amazing your team at All American Collision is! Thank you guys!!

Likely to Recommend

Repair Quality

Customer Service

Jessica Anchondo was very courteous and helpful throughout the entire process!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Mi defensa n fue reparada

My Experience

Job well done ! Chris kept us undated throughout the whole process, very professional.

Likely to Recommend

Repair Quality

Job well done, very professional.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Turned out great

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I owned a bodyshop for many years and this is the first time I've ever had to send one of my vehicles to someone else for repairs. I was very skeptical but when I looked over the finished car I was very happy with the quality of work! Couldn't have done better myself! Lol

Repair Quality

Customer Service

Jessica was very helpful and went above and beyond to help me. She even tried helping me with some problems I was having with my phone where it wouldn't let her calls get through.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Their service is awesome turnaround time is great and the finished product is absolutely perfect my car looks like brand new very satisfied customer highly recommended

My Experience

Everything GOOD AND FAST, QUALITY

Likely to Recommend

Yesss

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fast and perfect work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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