Epic Collision Services

4.9 (1,680reviews)
98%
2919 E Business Loop 20,  Odessa,  TX  79761
Bot
Shop AssistantSparkles

In operation 13 years, 10 years at this location.

Epic Collision Services is your premier choice for Auto Body Collision repair in the Permian Basin! We offer FREE estimates , work with most insurance companies, and offer expert advice on insurance claims. Hassle Free Repairs! Se Habla Espanol>>

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
GM
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Subaru

Reviews (1,680)

Likely to Recommend

Repair Quality

Repairs look great, paint color is a bit dark but that was promised to be fixed at a later point. We are happy they were able to get the car ready for us in time for my daughter leaving to college

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Professional and very detail oriented. Delivered as promised. Richard Murry, thank you. Definitely have and will continue to recommend. Big plus, very well streamlined with enterprise rentals

Likely to Recommend

Repair Quality

Life circumstances keep bringing me back and these guys never disappoint.Richard Murry is one of your greatest assets. He’s professional and is great at communicating along the repair journey. Thank you EPIC

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Each time my family and I have used Epic Collision. We have been extremely satisfied with the quality and the level of service that we received from Gilbert and his staff.

My Experience

Richard was amazing to work with & always communicated when needed along with explaining situations.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Made my car look brand new in good timing

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I recently had my bumper repaired at Epic Collision. I am satisfied with the bumper repair itself; however, I was very disappointed with the condition my truck was returned to me in. When I dropped my truck off, it was clean. When I picked it up, there were footprints/scuff marks around the door areas, white residue left in the back seat, and dirt/grime on the seats that was not there before. I take a lot of pride in keeping my truck clean and well cared for, so this was very frustrating. When a customer trusts a business with their vehicle, I believe it should be returned in at least the same condition it was received, aside from the repairs being made. The repair work was fine, but the lack of care and cleanliness afterward definitely took away from the overall experience. I hope Epic Collision takes this feedback seriously and makes sure future customers’ vehicles are treated with a little more care and respect.

Customer Service

I recently had my bumper repaired at Epic Collision. I am satisfied with the bumper repair itself; however, I was very disappointed with the condition my truck was returned to me in. When I dropped my truck off, it was clean. When I picked it up, there were footprints/scuff marks around the door areas, white residue left in the back seat, and dirt/grime on the seats that was not there before. I take a lot of pride in keeping my truck clean and well cared for, so this was very frustrating. When a customer trusts a business with their vehicle, I believe it should be returned in at least the same condition it was received, aside from the repairs being made. The repair work was fine, but the lack of care and cleanliness afterward definitely took away from the overall experience. I hope Epic Collision takes this feedback seriously and makes sure future customers’ vehicles are treated with a little more care and respect.

Returned Clean

Likely to Recommend

Repair Quality

I would have given it a 9 ,but the air conditioner in the car is not working properly. Will be calling EPIC tomorrow on it.

Customer Service

Returned Clean

My Experience

My Experience

Gilbert was extremely helpful and professional. Everyone I spoke with at Epic was polite, well spoken and a pleasure to work with.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service

Likely to Recommend

Always

Repair Quality

Excellent service

Customer Service

Excellent

Returned Clean

My Experience

Likely to Recommend

Repair Quality

I am a returning customer to Epic with a different vehicle as my first experience with them was great. Estevan Lopez my estimator did a great job keeping me up to date on the progress of the repairs on my vehicle. When I picked it up last Friday it looked great.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did a great job finding the parts needing to be replaced Did great communication to keep up with what part of the process we were in.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

From beginning to end, the repair process was flawless. The entire staff is exceptional! Epic Collision kept me informed and answered any questions I had. The repairs were completed on time and my vehicle looks amazing! Epic Collision is a 10 out of 10! I highly recommend!

Likely to Recommend

I would only recommend Epic Collision! They are the number one repair shop!

Repair Quality

Exceptional work!

Customer Service

Exceptional customer service! The personnel is truly the best in making their customers feel valued!

Returned Clean

Likely to Recommend

I’ve already recommended them!

Repair Quality

I have 4 kids so my car was not in the best condition when I dropped it off. Not only did EPIC do an amazing job fixing my vehicle, it looked brand new when I picked it up! I’ll recommend them every time! They did great and kept me informed the whole time!

Customer Service

Everybody was so helpful and respectful! Love everyone at the shop!

Returned Clean