Caliber - Odessa
2381 Field Street,
Odessa,
TX
79761
USA
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
BMW
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding communication, with many highlighting regular Tuesday and Thursday update calls, text messages, and proactive outreach throughout the repair process. The quality of repairs is frequently described as flawless, with vehicles returned looking brand new, and several customers noting repairs were completed ahead of schedule. Reviewers appreciate the professionalism, friendliness, and attentiveness of the staff, with many expressing they would return and recommend the shop. A small number of customers noted areas for improvement directly in their feedback, including more consistent proactive updates without needing to follow up, ensuring all components are properly secured before vehicle return, and double-checking finished work for minor oversights such as loose parts or missing hardware.
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Service Quality
"Caliber Collision provided excellent service in repairing the rock chips on my car. The work was completed with great attention to detail, ..."
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"... the others at the 191 location going to midland. The repairs looked great and they even washed the truck and help buff a spot I had on a separate door I was ..."
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"Caliber Collision has been amazing with their quality of work, time of repairs, and overall professionalism. Ive used the Odessa location twice for my truck ..."
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"... was only minor, but the service was excellent. The repairs were done in a timely manner and was quicker than we expected. The staff was also professional and friendly."
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"Repairs were completed almost a week ahead of schedule"
"My pickup was finished early and that allowed me to leave on a trip."
"... truck was repaired in a reasonable timeframe and delivered to me on the day they estimated on day one Well Done!."
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"Did the job in when they said they would and in the time frame they committed to."
"Was over a month behind when said would be done. Ordered wrong parts after that. Got truck back and issues with warnings. ..."
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"I love it. The communication. The phone calls, text updates."
"Always kept me up to date and made the whole experience stress free. Quality attention to detail and very trustworthy, ..."
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"... demonstrated outstanding communication. I received consistent updates every Tuesday and Thursday, keeping me informed about the progress of the work. This dedication to ..."
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"Great communication!!! Super helpful and always keeping the customer updated on whats going with their work !!!"
"No update I had to call"
Michael
(Kia owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Charles
(GMC owner)
reviewed 8/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Gloria
(Chevrolet owner)
reviewed 8/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My go to Bodyshop. 👍
Customer Service - 5.0/5.0
Returned Clean
Joseph
(Jeep owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Rebecca
(Jeep owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Geneva
(Ford owner)
reviewed 8/21/26
Likely to Recommend - 5.0/5.0 -
Totally recommended 👌
Repair Quality - 5.0/5.0 -
Great experience and Excellent work 👏. Thank You. Blessings
Customer Service - 5.0/5.0 -
Great experience and Excellent work 👏. Thank You. Blessings
Returned Clean
Norma
(Nissan owner)
reviewed 8/20/26
My Experience - 0.0/5.0 -
The repair took almost a month my car was promised one day and then changed 2 times
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Steve
(Chevrolet owner)
reviewed 8/20/26
My Experience - 5.0/5.0 -
Very easy and courteous to deal with. Made sure I was completely satisfied before leaving .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Victoria
(BMW owner)
reviewed 8/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Brooklin
(BMW owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Marvin
(Chevrolet owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Thomas
(Ford owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Patrick
(Chevrolet owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Yall was fast and done a good job
Customer Service - 5.0/5.0 -
Yall was fast and done a good job
Returned Clean
Donald
(Nissan owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0 -
Would certainly recommend.
Repair Quality - 5.0/5.0 -
Appears to be excellent work.
Customer Service - 5.0/5.0 -
Chance kept me informed and was very courteous!!
Kerry
(BMW owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everythingvwentvwellveithbthecrepair
Customer Service - 5.0/5.0
Returned Clean
Sri Kanth
(Lexus owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Julie
(GMC owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Donovan
(Toyota owner)
reviewed 8/10/26
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Several things to be corrected.
Customer Service - 5.0/5.0 -
Bianca called me regularly with updates.
Returned Clean
Stefani
(GMC owner)
reviewed 8/6/26