Caliber - Odessa
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely recommend to anyone
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Valeria was amazing. I enjoyed speaking with her
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
GREAT JOB GREAT SERVICE
Customer Service - 5.0/5.0 -
GREAT WORK
My Experience - 4.5/5.0 -
I appreciated the updates and the explanations of what all needed to be done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
see everything above
Repair Quality - 0.5/5.0 -
So far I don't consider the repair to have been completed.
Customer Service - 0.5/5.0 -
Not including lack of parts which was not your fault, the repair of my vehicle is still not complete after 6 weeks. I picked it up on Tuesday PM and returned it twice the following day. First for coolant leak due to a loose clamp. that was fixed snd I left an returned within an hour because the AC stopped and the engine temp topped out in the red and a message indicated excessive coolant temp. After getting it back to the shop they said there was a bubble in the coolant line, a broken belt and a damaged pulley bearing. They do not have sn ETA on the pulley bearing.
Likely to Recommend - 5.0/5.0 -
Best company I have worked with. Outstanding!!!!
Repair Quality - 5.0/5.0 -
It is beautiful inside and out! Best agent and service I have ever had. Will recommend to others. Work done on a timely basis also
Customer Service - 5.0/5.0 -
Nolan did an outstanding job. Easy to understand and very personable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful job and great communication with updates and what’s going on!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great customer service and communication
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.8/5.0 -
My experience was great. They kept me updated on the progress of my repair
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
After looking it over the rear hatch button will not close the hatch. I have not had time to drive it but will let you know
My Experience - 5.0/5.0 -
Caliber always goes above and beyond. One of my favorite things is how often they keep you updated on your vehicle. I also appreciate how easy it is to get in contact with them if you need something.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were thorough and communicated very well and were able to answer all my questions.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They did a great job
Repair Quality - 5.0/5.0 -
Was taken care of
Customer Service - 5.0/5.0 -
Guest service was great