Caliber - Odessa - E 45th St

4.7 (476reviews)
92%
150 East 45th St,  Odessa,  TX  79762

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (476)

My Experience

The paint color doesn't really match that well even though they got the paint code from vehicle said cause it is plastic but other side that was done at factory is plastic and it matches

Likely to Recommend

Repair Quality

Paint didn't match

Customer Service

Returned Clean

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My Experience

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My Experience

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Returned Clean

My Experience

Josh was amazing and kept us up to date the whole time.

My Experience

Josh was great to work with. He kept us in the loop with all updates. Did a great job making sure we were taken care of 100%, even sending the vehicle back to be repainted because he was not satisfied with the first paint. 10/10 recommend.

Likely to Recommend

10/10

Repair Quality

Extremely satisfied with the work done on my truck. Especially the communication by Josh. Overall would highly recommend to anyone needing repairs.

Customer Service

Returned Clean

My Experience

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Returned Clean

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Repair Quality

Great service and everyone there was so nice!

Customer Service

My Experience

I am very happy with the results! My car looks better than before the incident. Also the timing was amazing! I’d thought I would had to wait much longer. Thank you Josh for the weekly updates I really appreciate how everything was taken care of. I didn’t had to worry about anything.

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Repair Quality

Am so happy with all the repairs, my car looks brand new 😁

Customer Service

Josh was amazing at keeping me updated. I didn’t had to worry about nothing

Returned Clean

My Experience

John helped out so much. He explained everything to me clearly what was going to be needed and what they’ll be doing. He’s great at updating me where my car was and when it would be ready. Would definitely use caliber if I ever needed too

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Returned Clean

My Experience

My Experience

Ariana was great, she kept me updated throughout the whole repair. Everyone there was very friendly as well! They got my car looking great and was able to match my paint perfectly!!

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Customer Service

My Experience

Service and quality of work great. Your phone system has a lot to be desired. To start the process the call would always be transfered to the call service I had to go in person to get it started. To call and check on progress I was always transfered to the service which would give me the number I just called. Very aggravating.

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Repair Quality

I was told my vehicle would be ready in a week, that is was something simple. It took them two weeks meanwhile my husband had to pay someone to take him to and back for work. I called 2 weeks later they said vehicle is ready it is just going to be washed so you can pick up later. Waited to pick the vehicle till the next day vehicle was not even cleaned it still had broken glass in it.

Customer Service

Personnel was very nice but not accurate on time or what was actually done to our vehicle.

My Experience

Everyone there was so nice! Really appreciated all their help! Very satisfied with the work they did on my vehicle.

My Experience

The staff did a great repair job on my truck and John kept me informed throughout the the whole process!

Likely to Recommend

Repair Quality

Great job!

Customer Service

Returned Clean