Altra Collision Center - Deer Valley

5.0 (161reviews)
99%
2101 West Deer Valley Road,  Phoenix,  AZ  85027
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Shop AssistantSparkles

In operation 34 years.

Altra Collision Center is a family owned and operated repair shop that is dedicated to quality service and repairs since 1992. We strive to exceed our customers expectations

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (161)

My Experience

I understand that it takes time to coordinate everything involved in an extensive repair and to making sure it is done right. I appreciate the consideration given to the fact that I had to pay out of pocket for a rental and Brock working to have the repairs done as soon as possible. Everyone was very kind and considerate. Thank you so very much to Brock and the team!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Customer service, is a priority here at this shop. Recent and dealings with other businesses, you know when you get good customer service. And you know when you don't. You will get great customer service here

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Customer Service

Returned Clean

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Returned Clean

My Experience

I got quotes from three different places and because of the way I was treated by your employee Brock I chose you. He was extremely helpful and just a very nice gentleman to deal with your company did an excellent job I’m very pleased and I will recommend you highly to any of my friends in the future that need any work done.

Likely to Recommend

Repair Quality

Everyone at Ultra did a great job and was very nice.

Customer Service

My Experience

Kenny was very polite and helpful, clearly explained the process. He kept me updated with the time line and how long it would take. Helped to keep another part and repair, that was not associated with insurance claim, as inexpensive as possible. My car was cleaner on the out and inside than when I brought it in. : )

My Experience

My Experience

Good job

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Repair Quality

Always a great experience at Altra!

Customer Service

Returned Clean

My Experience

Very courteous. Completed job in less time than predicted. Took care of my concerns. I definitely will recommend.

Likely to Recommend

Most definitely will recommend!

Repair Quality

Not only was it the items that needed repair it was the "little" things that were fixed.

Customer Service

Friendly and courteous

Returned Clean

Likely to Recommend

Great service

Repair Quality

Repair was done promptly and professionally. Thank you!

Customer Service

Excellent

Returned Clean

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My Experience

All of the staff there is absolutely amazing. Brock really helped us out and the communication is amazing. Definitely recommend this shop for anything your car needs!

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My Experience

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Customer Service

Returned Clean

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Repair Quality

Brock was the best!!!! Amazing service, he went above and beyond to make sure everything was taken care of.

Customer Service

Returned Clean

Likely to Recommend

Happy to refer people.

Repair Quality

Great communication on the process

Customer Service

Top level service and communication.

Returned Clean

My Experience

Brock was courteous. He gave us a fair estimate. They were timely and the car looks like new. Courteous

Likely to Recommend

Repair Quality

Looks good and great service.

Customer Service

Returned Clean

My Experience

They did a great job keeping our fleet of service trucks back on the road. And in a timely manner.

Likely to Recommend

Repair Quality

No issues, no pressure, good communication and helped me out in a timely manner. Good Guy's 👍

Customer Service

They were able to help me out in a timely manner which really helped us out with a fleet truck it's important to keep them on the road. Thanks Guys!

Returned Clean