Altra Collision Center

4.9 (2,588reviews)
97%
16628 N. 32nd St.,  Phoenix,  AZ  85032
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Shop AssistantSparkles

In operation 34 years, 18 years at this location.

Altra Collision Center is a family owned and operated repair shop that is dedicated to quality service and repairs since 1992. We strive to exceed our customers expectations.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,588)

My Experience

Having your vehicle damaged by an accident is very stressful, but your care and handling of every step of the repair process alleviated any further stress and made me at ease and that my vehicle would be taken care of. Friendly and professional staff as well.

Likely to Recommend

Repair Quality

Our service was quick, well organized and well executed. The communication was timely and provided necessary information.

Customer Service

Honest and detail oriented.

Returned Clean

My Experience

Fair & Friendly company

Likely to Recommend

Repair Quality

Very friendly, experienced. Happy with their work!

Customer Service

Very helpful

Returned Clean

My Experience

Thank you for making the process as easy as possible! Professional and considerate. I am happy to refer friends and family when the need arises. Thank you again!

Likely to Recommend

Repair Quality

Thank you for making the experience as easy as it could be!

Customer Service

My Experience

My Experience

As usual your team did exceptional job from fixing the vehicle to communicating every step. Your collision company is the only place I trust to do the job right and not take advantage of your customers. Thank you!

Likely to Recommend

1000%

Repair Quality

Best experience from beginning to end. Very professional and excellent customer service.

Customer Service

Kat was amazing to work with

Returned Clean

My Experience

The staff was very polite and friendly. They did an excellent job on the repair and we were pleased with the cost .

Likely to Recommend

We have already recommended them to family and a friend.

Repair Quality

Excellent customer service and excellent repair on our car. Very satisfied with everything !!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I cannot say enough good things about Altra Collision. From start to finish, the entire experience was exceptional. Having your vehicle damaged is stressful, but the team at Altra made the process incredibly smooth. They were professional, communicative, and transparent every step of the way. They kept me informed throughout the repair process, answered all of my questions, and genuinely cared about making sure everything was done right. When I picked up my vehicle, I was blown away by the quality of the work. The repairs were flawless, and my car looked absolutely beautiful, like the damage had never happened. The attention to detail and craftsmanship were outstanding. What impressed me most was the customer service. Every person I interacted with was friendly, knowledgeable, and committed to providing a great experience. It’s clear they take pride in both their work and how they treat their customers. If you’re looking for a collision repair shop you can trust, I highly recommend Altra Collision. They exceeded my expectations in every way, and I would not hesitate to use them again or recommend them to friends and family.

Customer Service

My Experience

Awesome communication with awesome efficient customer service! 100 percent satisfied for the repairs for the repairs are as good as new! Great craftsmanship! Thank you!

My Experience

Kathleen was wonderful to work with. She was honest and helpful through the process. We will always bring our cars to Altra for repairs. Thank you!

Likely to Recommend

Repair Quality

The car looked great

Customer Service

Friendly and answered all questions

Returned Clean

Likely to Recommend

Repair Quality

Fantastic service, I really appreciate Casey going above and beyond.

Customer Service

My Experience

I can't say enough about Altra Collision. I was so happy to get my car back a day earlier. Really impressed by Katherine and all her help. The staff in the front office was great. I would go back for sure.

Likely to Recommend

Repair Quality

They were fast and honest. They sent me current updates.I recomend them highly.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The office dog is what brought me back in. :)

Customer Service

Everyone was super nice. Especially since this was my second time in.

My Experience

I am extremely impressed with my experience with Altra and would recommend them to everyone. They are honest, trustworthy and competent. My car looks like new.

My Experience

Outstanding in every way! Thank you Altra!

Likely to Recommend

Highly recommend Altra!

Repair Quality

Outstanding from start to finish… Thank you Altra…

Customer Service

Personable and professional…

Likely to Recommend

Repair Quality

Customer Service

Easy to schedule, great communication and timely repair

Returned Clean

My Experience

Was happy about how quickly the car was finished and how the progress was communicated.

My Experience

I really appreciate the hard work and the constant communication. Great Job

My Experience

We have had amazing g service and would highly recommend Altra to anyone looking for the best professional body and painting work. Excellent