Altra Collision Center

4.9 (2,589reviews)
97%
16628 N. 32nd St.,  Phoenix,  AZ  85032
Bot
Shop AssistantSparkles

In operation 34 years, 18 years at this location.

Altra Collision Center is a family owned and operated repair shop that is dedicated to quality service and repairs since 1992. We strive to exceed our customers expectations.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,589)

Likely to Recommend

Repair Quality

Work was done well and completed prior to the date I was promised

Customer Service

Very nice people

My Experience

Kay was wonderful she kept me totally informed and took care of everything with the insurance. Kat is a wonderful addition to the family

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very professional and pleasant to do business with !

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very solid crew across the board in handling all aspects of my repairs. This is my second vehicle I’ve had fixed with ALTRA and it was nothing but smooth and satisfactory. Highly recommend this shop and other stores associated, very professional and high quality work. Thanks again guys!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

A couple things happen. First off when I got to the appointment where they said the mirror was going to be put on they told me the price changed and I end up having to pay about $150 more than anticipated. Then on that day they forgot to tell me that they couldn't get it all done so I had to come back a second time. Both times I ubered somewhere to hang out while it was getting worked on so it just ended up costing me a lot more than I thought. Other than that I was happy with the service

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Try kept me apprised of the progress of the work. Very professional - my vehicle was finished when promised. Nice job. Would definitely recommend to others.

Customer Service

My Experience

Great job. Fast, friendly. Good price. i would gladly use them again.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I will recommend

Repair Quality

Casey and the staff there were amazing! I definitely will be back with and other car issues we have.

Customer Service

Likely to Recommend

Repair Quality

Inside of vehicle was not protected or cleaned. Dust or overspray on dash, infotainment screen, seats, windows, door seals, etc. Blemishes adjacent to repair area

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Super!

Customer Service

Great communication

Returned Clean

Likely to Recommend

I will make sure that every person I know has the number to this company if it is ever needed!!!

Repair Quality

On a scale of 1/10 I would rate 20/10! Great people! I dealt with JC (hopefully that’s how it’s spelled) He went above and beyond to make sure fix my car and it’s perfect!! They keep u updated every step of the way and my car was done 2 days early from date quoted. If u get in a collision or have any need for body work Tbis is the best place and I will return, hopefully not due to another collision but for any body work need. JC is honest, answers any questions, which I had multiple and was happy to answer them. Tbis is the absolute best company!!!! Thanks So much for all your knowledge, care and for taking care of my 4 runner!!! Kim

Customer Service

Again!! Best vcpany ever!!! They will take great care of you!!!

My Experience

I am very pleased with my repair. Customer service was great. They were very efficient.

Likely to Recommend

Repair Quality

Very efficient!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

I've used Altra for many years and always had good results.

Repair Quality

Expert painting and body work. Altra is the best!

Customer Service

Altra keeps the customer informed on vehicle status.

Returned Clean

My Experience

Friendly staff, helpful, communicative and love that you are a family company! And thank you.

Likely to Recommend

Repair Quality

Everyone was easy to work with. I liked it was a family business. Vehicle turned out well. Will recommend to friends.

Customer Service

Returned Clean

My Experience

great service they keep you updated on how the repair is going. I'm very happy with the work that was done in my car. I will definitely recommend it to my friends. The girls in the office are very professional and pleasant.

Likely to Recommend

Repair Quality

Amazing work! Quick and speedy! Great communication through the whole process and affordable collision repair shop that works with your insurance!

Customer Service

Great communication