Altra Collision Center

4.9 (2,589reviews)
97%
16628 N. 32nd St.,  Phoenix,  AZ  85032
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Shop AssistantSparkles

In operation 34 years, 18 years at this location.

Altra Collision Center is a family owned and operated repair shop that is dedicated to quality service and repairs since 1992. We strive to exceed our customers expectations.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,589)

Likely to Recommend

Very nice people who work and own shop

Repair Quality

Matched paint Well & new door looks good

Customer Service

Very kind and Professional

My Experience

Excellent service. My car is fixed, running terrific & smoothly. I’m very satisfied and would highly recommend having repairs done here. Always communicating and delivered on time. Thank you to the entire team!

Likely to Recommend

Repair Quality

Very friendly and honest nice work. They were a pleasure to work with.

Customer Service

friendly

My Experience

The work done on the car was better than I expected! Everyone is friendly and efficient! I am very happy with the service! Thank you!!

My Experience

This was our second vehicle brought to their location for repair due to an accident. Casey and his entire staff treated us like part of their family! They kept us updated daily regarding the status of our vehicle. They are so professional and my vehicle looks brand new! Great service and great people. No one does it better!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Easy to work with. Great communication. Excellent customer. Exceeded expectations.

Customer Service

Likely to Recommend

Repair Quality

Attention to detail, great communication throughout the entire process!! Very informative!!

Customer Service

Returned Clean

My Experience

Craftsmanship:awesome. Casey and crew: awesome. Alyson: awesome! Always a pleasure and a privilege using Altra; thank you again.

Likely to Recommend

Repair Quality

Excellent job. Nice professional staff.

Customer Service

Returned Clean

Likely to Recommend

Wholeheartedly recommend. Recommended State Farm add Altra to their preferred provider list.

Repair Quality

Beautiful paint job, matches perfectly and every detail of repair was attended to.

Customer Service

Responsive to my questions and updates provided every day of repair time. Most updates were realtime phone calls.

Returned Clean

Likely to Recommend

And I will come back if when needed.

Repair Quality

Altra had the best reviews online and they did not disapoint. Dropped off my pick up for rear end collision repair work and they did a fantastic job. Great quality work, great communication, truck looks better than before the accident. 100 percent recommend.

Customer Service

Great communication! Received updated via text and calls from Kat on every update along the process. Knew where the work was alomg and what was being done. Also great on estimating the deadline and meeting that due date.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great communication. Let me know what goes on at all times-updated

Customer Service

My Experience

Altra not only does a great job they also are very willing to work with you to fully explain the options available so the customer can make informed decisions. We recommend them highly.

Likely to Recommend

Repair Quality

Easy to work with and top quality work.

Customer Service

Excellent service , thoroughly explained all options

Returned Clean

Likely to Recommend

Repair Quality

I really appreciate how transparent you guys were from the start. As soon as I pulled into your parking lot Casey was already out there assessing what type of damage and work was needed for my car. He brought us inside and introduced us to the kind lady in the front and their dog. Sat us down and literally showed us some of the parts that were needed to repair my vehicle. Gave us our estimate which seemed 100% reasonable and we were on our way. Less than a month later we already had our car back looking better than it did before. Within that period of time that our car was at your shop we were constantly being updated with what you guys planned on doing next and the condition of our car. The professionalism and hospitality is unreal. Thank you to Altra their staff for making my unfortunate situation a lot less stressful.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My experience with Altra Collision was sensational. Kathleen my service rep was very knowledgeable and helpful. My Jeep was completed on time and to my 100% satisfaction. I will highly recommend Altra to anyone that needs repair service.