American Collision Center

4.6 (106reviews)
93%
8118 Latigo Drive,  San Antonio,  TX  78227
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Shop AssistantSparkles

American Collision Center Inc., a brand new provider of auto body repair services in San Antonio, Texas. At ACC, we pride ourselves on our commitment to quality, efficiency, and exceptional customer service. Our state-of-the-art facility is equipped with the latest CAR-O-LINER technology and staffed by highly trained professionals who are dedicated to restoring vehicles to their pre-accident condition. We offer a lifetime guarantee on all of our paint and body work. Very clean and well-kept 6 repair bays, a huge paint booth with its very own prep area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Scion
Subaru
Toyota

Reviews (106)

My Experience

After Caliber Collision dropped the ball, American Collision Center stepped up and delivered. Exceptional customer service and total peace of mind throughout the entire repair process.

Likely to Recommend

Repair Quality

Everything with the repairs was great.

Customer Service

Excellent customer service.

My Experience

They absolutely did a phenomenal job. Quick, great costumer service.

My Experience

Thank you for handling everything and getting our car back to us quickly. We also appreciated that you handled the rental return. This was all very easy for us so thanks.

Likely to Recommend

Repair Quality

Thanks for handling the entire claim process. Could have used a little bit more updates but nonetheless satisfied with the work done

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

amazing service, from beginning to end, top notch customer service updated every step of the way in the process. would definitely recommend as you go to collision experts

My Experience

Honestly was not satisfied at all Bumper was still in same condition as when I took it in only thing that changed was the grille insert after 2 weeks of repairs Was told to take the car and comeback when have bumper ready and just swapped them in one day Now Ive been told multiple different things to where we can try to fix it but can’t promise it’ll be to my expectations Also I got home and I saw the the bumper absorber was not replace , even after stating the issue at the point of drop off and even reminding during text and call

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

My experience here was absolutely amazing. Kristina was EXTREMELY helpful, kind, and fun to talk to. This didn't feel like a normal "customer service" interaction it felt like I had made a new friend. She was also on top of EVERYTHING, constantly one step ahead of me. The day I brought in my car, Enterprise picked me up and when I came back in the rental as soon as I walked through the door she was already holding my keys up for me with a smile so I could get my stuff out the car and into the rental and it continued like that throughout the entire time my car was there. Any little concern I had she was on top of it and always gave me updates as soon as they were available. Lord willing ill never be in a car accident again but if I do I won't go anywhere but here!!! Thank you Kristina you are absolutely AMAZING!!!!!

Customer Service

Returned Clean

Likely to Recommend

I recently had a damaged drivers side mirror replaced by American Collision Center. The work was flawless, quick, and a great value. I’d had the vehicle, a Toyota RAV-4, in for two other rear-end repairs, in the past year, and those repairs were perfect, too. The personnel are all very professional and accommodating schedule-wise and in every manner. The shop is Toyota Certified and as a two Toyota-Vehicle family, they have become our ONLY vehicle body repair facility. In today’s world where its often hard to get good quality work at a reasonable price, American Collision Center stands out as the best. I’m so happy we’ve found them.

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Very good staff and service

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Repair Quality

Customer Service

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Repair Quality

Everything about the mirror replacement was good but the calibration issue was not good. We were told the calibration had been done but when I got in the truck, the same error message appeared on the screen - blind spot monitor malfunction, cross traffic monitor malfunction - see your dealer. I called the minute I pulled out of the parking lot and stated the truck had not been driven to see these notifications. I went to the dealer where these things were recalibrated and it cost over $1,000. This is concerning since the truck was at your repair place for much longer than originally quoted.

Customer Service

I had to call numerous times to find out about the status of the repair. The ladies were all pleasant and tried to be helpful.

Returned Clean

My Experience

American Collision Center is the best place in San Antonio if you had a car accident no matter how deep the damage is. They will baring your car back to life, like it was never hit before. This is exactly what they did with my 2025 Toyota Camry. My car had a severe front end damage and I never thought it will be fixable especially after I took it to multiple places who refused to work on it. I got my car back again 2 days ago and it feels like a new car now. I don't know how they did that, but Mr. Falah hands have magic touch. I'm greatful for the phenomenal service you guys did for me and I highly recommend this place to everyone. You will never be disappointed with them.

Likely to Recommend

Repair Quality

American Collision Center is the best place in San Antonio if you had a car accident no matter how deep the damage is. They will baring your car back to life, like it was never hit before. This is exactly what they did with my 2025 Toyota Camry. My car had a severe front end damage and I never thought it will be fixable especially after I took it to multiple places who refused to work on it. I got my car back again 2 days ago and it feels like a new car now. I don't know how they did that, but Mr. Falah hands have magic touch. I'm greatful for the phenomenal service you guys did for me and I highly recommend this place to everyone. You will never be disappointed with them.

Customer Service

Returned Clean

My Experience

Super courteous staff took care of my car. Loved my experience with American Collision!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Service was great, people were friendly and honest.

Likely to Recommend

Repair Quality

They did an outstanding job of keeping me updated and getting my car back to me on time.

Customer Service

Outstanding work

Returned Clean

My Experience

My car looks just like before the accident, I got it back a lot sooner than expected.. Thank you very very much 😊

My Experience

One of the headlights was replaced and it appears to not be calibrated. Now I have to go back. The initial repairs took longer than usual causing me to have to pay out of pocket for the rental.

My Experience

Waiting to finish the damage

Likely to Recommend

Right now. No

Repair Quality

Scratches, dent still, white clay everywhere. Bed cover has a dent. Brand new truck. It looks like i already had for two years.

Customer Service

KRISTINA your great. You do alot I see it and management see it too. Ask for raise. I was calling progressive and Enterprise and the shop too. Making sure everyone was aligned with each other. Now I have to wait for progressive, shop and rental to align again. Which can be a fews day or weeks or maybe a month. To return my truck second time and get it done the right way now. The condition of my truck? which only has 2,500 miles on it, is completely unacceptable. I repeatedly emphasized that I didn't care how long the work took, provided it was done right and returned looking new; instead, I received my vehicle with paint residue on the side steps, dirty doors, and mysterious white residue in the bed. Most concerning, however, is the dent behind the front right fender that I discovered within minutes of picking it up. It is impossible to believe that no one noticed this while the vehicle was being moved around the shop, inspected by workers, reviewed by Progressive, and finally checked by management. The standard of work here is nowhere near what is promised on the sign hanging above your mini-fridge. I truly don't want to be 'that guy,' but when a shop fails to notice obvious damage during multiple levels of inspection, it speaks to a total lack of care that has left me incredibly frustrated with this experience."