American Collision Center

4.7 (90reviews)
93%
8118 Latigo Drive,  San Antonio,  TX  78227
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Shop AssistantSparkles

American Collision Center Inc., a brand new provider of auto body repair services in San Antonio, Texas. At ACC, we pride ourselves on our commitment to quality, efficiency, and exceptional customer service. Our state-of-the-art facility is equipped with the latest CAR-O-LINER technology and staffed by highly trained professionals who are dedicated to restoring vehicles to their pre-accident condition. We offer a lifetime guarantee on all of our paint and body work. Very clean and well-kept 6 repair bays, a huge paint booth with its very own prep area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Scion
Subaru
Toyota

Reviews (90)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional quality of repairs, with vehicles looking brand new after service. The team demonstrates outstanding professionalism and attention to detail, particularly excelling in challenging tasks like difficult color matching. Communication stands out as a major strength, with staff providing regular updates and clear explanations throughout the repair process. Many customers appreciate the transparency, with technicians walking them through procedures and equipment. The shop effectively handles insurance communications, reducing customer stress. Timeliness receives positive feedback overall, though some customers experienced delays due to parts availability or additional work needed. The facility maintains high cleanliness standards, often returning vehicles detailed inside and out. Customer service consistently receives top ratings, with staff described as friendly, helpful, and accommodating. Several customers specifically mention feeling well-cared for and confident in the shops expertise.
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"... claim on track. This removed stress and saved time. The final result showed strong attention to detail. The gaps align. The paint shines evenly. The repair ..." Read more
"BEST REPAIR EVER! American Collision Center is THE BEST body shop weve ever dealt with. Everyone here is ..." Read more
"... my car from American Collision, it looks like new. American Collisions team of skilled technicians are the best. They are experienced, efficient and detail oriented. ..." Read more
"Repaired areas look like brand new! Customer service over the phone or in person was top notch! Excellent ..." Read more
"Amazing body work didnt take long to get my vehicle back and love they detailed my vehicle inside and out ..." Read more
"... equipment, and the area where my car would be repaired. They explained every step in simple terms. I knew what they planned to repair, what parts they planned to ..." Read more
"American Collision is the first shop Ive ever used that provided step by step progress of repairs."
"Friendly staff who kept me updated"
"If no one was available when I called I received a callback within the hour"
"I often had to call for updatesto request documentation"

My Experience

Service was great, people were friendly and honest.

Likely to Recommend

Repair Quality

They did an outstanding job of keeping me updated and getting my car back to me on time.

Customer Service

Outstanding work

Returned Clean

My Experience

My car looks just like before the accident, I got it back a lot sooner than expected.. Thank you very very much 😊

My Experience

One of the headlights was replaced and it appears to not be calibrated. Now I have to go back. The initial repairs took longer than usual causing me to have to pay out of pocket for the rental.

My Experience

Waiting to finish the damage

Likely to Recommend

Right now. No

Repair Quality

Scratches, dent still, white clay everywhere. Bed cover has a dent. Brand new truck. It looks like i already had for two years.

Customer Service

KRISTINA your great. You do alot I see it and management see it too. Ask for raise. I was calling progressive and Enterprise and the shop too. Making sure everyone was aligned with each other. Now I have to wait for progressive, shop and rental to align again. Which can be a fews day or weeks or maybe a month. To return my truck second time and get it done the right way now. The condition of my truck? which only has 2,500 miles on it, is completely unacceptable. I repeatedly emphasized that I didn't care how long the work took, provided it was done right and returned looking new; instead, I received my vehicle with paint residue on the side steps, dirty doors, and mysterious white residue in the bed. Most concerning, however, is the dent behind the front right fender that I discovered within minutes of picking it up. It is impossible to believe that no one noticed this while the vehicle was being moved around the shop, inspected by workers, reviewed by Progressive, and finally checked by management. The standard of work here is nowhere near what is promised on the sign hanging above your mini-fridge. I truly don't want to be 'that guy,' but when a shop fails to notice obvious damage during multiple levels of inspection, it speaks to a total lack of care that has left me incredibly frustrated with this experience."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

You will not be disappointed

Repair Quality

Thank you

Customer Service

Completely satisfied

Returned Clean

My Experience

Repaired areas look like brand new! Customer service over the phone or in person was top notch! Excellent experience!

My Experience

Great job on my Escalade and the team took care of all my concerns.

Likely to Recommend

Repair Quality

Great job and cool people

Customer Service

Returned Clean

My Experience

Took 4 weeks to finish, but the end results was great!

My Experience

Amazing service from start to finish.

Likely to Recommend

They have great work

Repair Quality

Really great work

Customer Service

Explained everything, was great at transparency

Returned Clean

My Experience

Thanks my jeep grand cherokee looks and drives amazing thanks for the update on my vehicle and friendly staff and for doing all the repairs in a timely manner and for the vehicle detailed cleaning inside and out of my vehicle I appreciate the hard work I appreciate everything also left a good review thanks

Likely to Recommend

Did amazing body work and done a lot sooner than expected

Repair Quality

Amazing body work didnt take long to get my vehicle back and love they detailed my vehicle inside and out and kept me updated

Customer Service

Friendly staff who kept me updated

Returned Clean

My Experience

I was very pleased with the thorough work American Collision Center did when analyzing the vehicle and their effort to provide the best repair while keeping in mind the safety of the owner. I felt taken care of the whole time and felt that my vehicle was in safe and honest hands. The one thing I recommend is to join all the insurance companies, like State Farm, Progressive, Geico, Liberty Mutual, and USAA, as trusted collision centers, as it makes everything much easier when dealing with the insurance companies. Overall, it was not highly apparent, but it would smooth insurance communications better. I am very happy with the communication with American Collision, as they knew what was going on with my car every time I called. I would also recommend updating the link for the vehicle repair tracker to include the ability to send messages through it or see updates on what the repair team is waiting on to move forward with the vehicle. Thank you for all the great work you provided to my vehicle. I totally recommend American Collision Center for any future collision repairs. I love that they are certified by Toyota, GMC, Subaru, and many more. Keep up the great work!

My Experience

The staff was friendly, courteous knowledgeable. Repairs were completed far sooner than I had hoped and stuff ensure that I was happy with my truck before I left the premises.

Likely to Recommend

Repair Quality

My vehicle was taken the same day and was returned back to me within a week. Repairs looked great! AWESOME JOB!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was very satisfyi very clean place the people were awesome thank you guys

Likely to Recommend

Repair Quality

Customer Service

My Experience

I had a great experience with American Collision Center. The team did an excellent job on my truck. The repair was very clean and professional, and my truck looks like new again. Their customer service was 10/10 — very friendly, helpful, and professional throughout the entire process. I truly appreciate their hard work and attention to detail. Highly recommended!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience