Apex Auto Center

4.7 (354reviews)
96%
37 Waverly Street,  Framingham,  MA  01702
Bot
Shop AssistantSparkles

In operation 3 years.

Our main purpose at Apex Auto Center Inc. is to provide high-quality auto repairs and superior customer service. Gaining trust and exceeding customers expectations is at the heart of our organization, as we give all customers an exceptional experience while having their vehicles repaired at the highest-quality possible. We continue to strive to be a leading example in the Auto Body industry while at the same time supporting our local community. That's why we really are here for YOU.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.
GM
I-Car

Reviews (354)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great work… wonderful Reception agent… Rayne…. She made the experience pleasant, informed and easy. Car looks beautiful!!

Likely to Recommend

Repair Quality

Excellent work and wonderful interaction wit the client. Very satisfied!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Wonderful work!!

Customer Service

Likely to Recommend

I recommend Apex

Repair Quality

The service was perfect. My looks new. Very friendly staff.

Customer Service

Competent and friendly

My Experience

Delivery date was not kept. I was estimated a 10-day delivery before I committed my car to your shop, it ended up with a 17-day delivery.

My Experience

Very detailed oriented not only in the repair but also in the final clean. For example when opening the hood the engine bay is very clean. Most important of all, the repair job is really well done. I am more than happy to recommend Apex auto center to anyone without reservations.

Likely to Recommend

Repair Quality

Excellent job and service done.

Customer Service

Likely to Recommend

Repair Quality

Great job, always be there for the customers

Customer Service

Returned Clean

My Experience

Great job

Likely to Recommend

Repair Quality

Everything looks great

Customer Service

Very nice

My Experience

Extremely professional team from the front office to the shop personnel. Work done on my vehicle was exactly what I hoped for, looks brand new. Would highly recommend!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

From start to finish, the entire process was transparent and smooth. Each person I interacted with was very clear, thoughtful, and friendly. I would highly recommend their services to anyone.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Only thing: appreciate the extra detailing, but whatever product was used seemed to have etched the plastic in front of the clock display

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I had a great experience at the beginning of the process because when we have an accident we don't know how we will resolve the situation. I was able to count on all their support right after the accident. In addition to excellent work, my car was perfect. I highly recommend it. All the staff are very well educated and guided to direct us in the right direction.

My Experience

Kindness and competence is what sums up my service at Apex Auto Center.

My Experience

I cannot begin to say enough amazing things about Apex Auto Framingham!!! Right from when I first pulled Justin and Rob were sooooo proactive setting up the claim for my car to be fixed , getting the rental taken care of for me, and having my car repaired fast!! Rob and Justin were so professional, so friendly and extremely knowledgeable explaining everything about the process, etc to me ! They worked with my insurance company directly! The work Apex Framingham did repairing/replacing the major damage I had was above exceptional! They even cleaned and vacuumed the inside of my car (believe me it was a nightmare of a mess!) making it gorgeous again!! I am DEFINITELY going to use Rob and Justin and the Apex Framingham team going forward with any and all my car’s needs!! I HIGHLY recommend them for you to use!! Paula :)

Likely to Recommend

Repair Quality

Customer Service

I cannot begin to say enough amazing things about Apex Auto Framingham!!! Right from when I first pulled Justin and Rob were sooooo proactive setting up the claim for my car to be fixed , getting the rental taken care of for me, and having my car repaired fast!! Rob and Justin were so professional, so friendly and extremely knowledgeable explaining everything about the process, etc to me ! They worked with my insurance company directly! The work Apex Framingham did repairing/replacing the major damage I had was above exceptional! They even cleaned and vacuumed the inside of my car (believe me it was a nightmare of a mess!) making it gorgeous again!! I am DEFINITELY going to use Rob and Justin and the Apex Framingham team going forward with any and all my car’s needs!! I HIGHLY recommend them for you to use!! Paula :)

Likely to Recommend

Repair Quality

Customer Service

So nice, accommodating, and attentive!

Likely to Recommend

Repair Quality

Very courteous staff, timely service, good quality work. I appreciate that you even cleaned the interior!

Customer Service

My Experience

Phenomenal job! Beyond my expectations!

Likely to Recommend

Repair Quality

Customer Service