Apex Auto Center

4.7 (364reviews)
95%
37 Waverly Street,  Framingham,  MA  01702
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Shop AssistantSparkles

In operation 3 years.

Our main purpose at Apex Auto Center Inc. is to provide high-quality auto repairs and superior customer service. Gaining trust and exceeding customers expectations is at the heart of our organization, as we give all customers an exceptional experience while having their vehicles repaired at the highest-quality possible. We continue to strive to be a leading example in the Auto Body industry while at the same time supporting our local community. That's why we really are here for YOU.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.
GM
I-Car

Reviews (364)

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My Experience

I don’t usually take the time to write reviews, but my experience at Apex Auto Center absolutely deserves it. From start to finish, the level of professionalism, honesty, and care I received was truly exceptional. Car repairs can be stressful, especially when you’re not sure what’s wrong or how much it’s going to cost, but the team at Apex made the entire process smooth and reassuring. They took the time to thoroughly explain what was going on with my car in a way that actually made sense, without making me feel overwhelmed or pressured. What stood out the most to me was their honesty and transparency. They didn’t try to upsell unnecessary services or rush me into decisions. Instead, they clearly laid out my options, prioritized what actually needed to be done, and made sure I was comfortable every step of the way. That kind of integrity is rare and incredibly appreciated. The quality of the work itself was outstanding. My car feels like it’s running better than it has in a long time, and you can tell they really take pride in what they do. Everything was completed in a timely manner, and they kept me updated throughout the process, which gave me a lot of peace of mind. On top of that, the customer service was top-tier. Everyone I interacted with was friendly, respectful, and genuinely seemed to care about helping me. It didn’t feel like just another transaction β€” it felt like they actually valued me as a customer. If you’re looking for a reliable, trustworthy, and skilled auto repair shop, I can’t recommend Apex Auto Center enough. It’s not easy finding a place you can truly trust with your car, but this is definitely one of those places. I’ll absolutely be coming back for any future needs and recommending them to everyone I know.

Likely to Recommend

I’m telling everyone about this shop, EVERYONE !

Repair Quality

I don’t usually take the time to write reviews, but my experience at Apex Auto Center absolutely deserves it. From start to finish, the level of professionalism, honesty, and care I received was truly exceptional. Car repairs can be stressful, especially when you’re not sure what’s wrong or how much it’s going to cost, but the team at Apex made the entire process smooth and reassuring. They took the time to thoroughly explain what was going on with my car in a way that actually made sense, without making me feel overwhelmed or pressured. What stood out the most to me was their honesty and transparency. They didn’t try to upsell unnecessary services or rush me into decisions. Instead, they clearly laid out my options, prioritized what actually needed to be done, and made sure I was comfortable every step of the way. That kind of integrity is rare and incredibly appreciated. The quality of the work itself was outstanding. My car looks better than it did before, and you can tell they really take pride in what they do. Everything was completed in a timely manner, and they kept me updated throughout the process, which gave me a lot of peace of mind. I needed front bumper, grill, lights and they were able to get it done in 8 days. Absolutely outstanding ❀️❀️ On top of that, the customer service was top-tier. Everyone I interacted with was friendly, respectful, and genuinely seemed to care about helping me. It didn’t feel like just another transaction β€” it felt like they actually valued me as a customer. If you’re looking for a reliable, trustworthy, and skilled auto repair shop, I can’t recommend Apex Auto Center enough. It’s not easy finding a place you can truly trust with your car, but this is definitely one of those places. I’ll absolutely be coming back for any future needs and recommending them to everyone I know.

Customer Service

Best service I’ve ever had at a auto shop

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My Experience

Very good

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Offered drinks each time. Very nice staff

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Although it took slightly longer than expected my car came back to me in perfect condition!

Customer Service

Very helpful even when I was unable to be reached for a time they made sure to communicate and keep me updated through various forms of communication, and were patient with my frequent check in calls, thank you!

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I already have!

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My Experience

Everyone at Apex Auto Center was so nice, patience and helpful. We are very happy to have your Company repaired our car. Really appreciated.πŸ‘πŸ˜

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Very nice. Helpful and patient employees πŸ‘

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Returned Clean

My Experience

The repair came out really good πŸ‘ I am very happy thank you very much

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They did a very good job on the car I am very happy

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I will think as a fist option.

Repair Quality

Good timing fixing my πŸš™

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My Experience

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Repair Quality

We would recommend everyone to take their cars to Apex! From the moment we contacted them to the very end of our truck being finished, the service was exceptional! The staff extremely helpful and friendly! They kept us posted on every step of the process! They get an A++ in our book! Thank you Apex!

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Good job! Customer service was excellent

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