Apple Collision Centers

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very good service from all.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Excellent service

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

12!!

Repair Quality - 5.0/5.0 -

We couldn’t more satisfied and our car looks brand new and fantastic!

Customer Service - 5.0/5.0 -

I was pleasantly surprised and very impressed by the customer service team at Apple Collision. Everyone is extremely helpful and professional.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 1.0/5.0

Returned Clean

Likely to Recommend - 3.0/5.0 -

They did a great job on the body work. They just neglected a strategic and important final step.

Repair Quality - 3.5/5.0 -

Upon return of my vehicle, it was taken to another mechanic shop the same day. Apple failed to reconnect the entire front wheel assembly leaving the critical system sensors disconnected. Since this was an insurance claim, and not wanting to wait another 3 weeks to get my vehicle scheduled for the repair and then returned back again, I paid out of pocket for this ($635) and had my car back in hours, not weeks. I still have to get the car to yet a THIRD shop in order for the airbag sensors to be reconnected. When I brought the car to Apple, every single sensor was in working order. When I picked it up, the body work was fixed, but every single sensor had been left disconnected. Had anyone done a final check before they signed this car as “finished”, they would have noticed every single sensor warning on the display and investigated. They obviously did not do a final check.

Customer Service - 4.0/5.0 -

Every time I called, they answered the phone and were kind and answered all my questions.

Returned Clean

Likely to Recommend - 0.5/5.0 -

I think my unhappiness is clear

Repair Quality - 0.5/5.0 -

Business has better hours than the entire banking industry. Felt the two invoices I received had duplicate charges for bumper installation. The business expects their customers to not be employed, not open on weekends and close at 4:30. The 3% additional card charge is ridiculous. Owner should be ashamed. Employees did good work, too bad with owner's policies. When I dropped my car off and explained their were two claims, got the impression I was being difficult. Admin was left to explain the charges on my bill. If the business plan is to not have repeat customers, then continue with the status quo.

Customer Service - 0.5/5.0 -

I liked the admin, but her job is difficult explaining the bill

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0 -

Good and Timely service

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0 -

Great experience with the service, reasonable price, and urgency of completing the work.

Repair Quality - 5.0/5.0 -

Great quality of work and excellent to work with. They provided updates along the way and took care of the repairs in a short amount of time. I would recommend them to anyone I know needing repairs to their vehicles.

Customer Service - 5.0/5.0 -

Updates provided in a timely manner throughout the repair process.

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

It took a long time to get parts which worried me that this was going to go well, but after the parts came in the work was completed and I was happy with the result. Having my car returned clean and washed left a very good impression

My Experience - 5.0/5.0 -

Great job ,decent price super friendly staff

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The fender and bumper repairs to my car are just amazing---it looks almost like a new car (it's a 2000 model Honda Civic). When I picked it up after repairs, it had even been washed and the interior had been dusted and vacuumed. Cost was reasonable and the employees very friendly and professional. I will recommend Apple Collision Center to all my family and friends, for sure. Thanks for the wonderful work and service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am extremely pleased with the work done on my car. Not only were the repairs made expertly, the car had been washed and the interior vacuumed. All employees are professional with good people skills. I will certainly recommend Apple Collision Centers to all my friends and family.

Customer Service - 5.0/5.0 -

I was most impressed and pleased with the service, repairs and courtesy of all employees. I will definitely recommend Apple Collision Centers to all friends and family.

Returned Clean

My Experience - 5.0/5.0 -

Very satisfied with Jim. And the time he spent explaining things

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Knowledgeable. And helpful

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

My front bumper is NOT ok It needs to be replaced or matched. I want my original “piece” back. I want a new factory bumper or the original repaired. I did not have a missed matched bumper before the guy hit my Jeep. NO!!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0