Saints Collision Services

4.8 (269reviews)
96%
441 West Main Street,  Gallatin,  TN  37066

QUALITY COLLISION REPAIR SERVICES With a deep passion for cars and decades of experience, the team at Saints Collision Services is dedicated to bringing every vehicle back to manufacturer’s specifications. Our technicians excel in tackling all types of damage, ensuring high-quality results on every repair. Our front office team is dedicated to guiding you through every step of the process, ensuring we deliver solutions that bring you peace of mind. We specialize in precision repairs that restore your car’s appearance and performance, offering seamless solutions for everything from dents to full collision work. By combining craftsmanship with customer convenience, including free professional, personalized estimates, we strive to make the repair process straightforward and stress-free.

Services
  • Free Estimates
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (269)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting that their vehicles looked factory new or better than before. The team received strong recognition for professionalism, friendliness, and attentiveness. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Many highlighted that vehicles were completed ahead of schedule, reflecting efficient operations. A few customers noted concerns around initial repair quality requiring a return visit, occasional communication gaps, and unmet detailing expectations, as shared directly in their feedback. Overall, the vast majority expressed high satisfaction and willingness to recommend the shop to friends and family.
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"Alignment of the quarter panel is off. Wheel fairing molding has a notable gap. Passenger door pops when you open it. There wasis ..." Read more
"... well to ensure a return to pre-accident condition. The repaired area is great. I just wish the blending would have included at minimum the side skirt that touches ..." Read more
"Paint doesn't match the rest of my truck. Shop has been unresponsive to reachouts from myself and insurance. ..." Read more
"Absolutely love how well they did on my wifes Explorer. You cant even tell it was in an accident. I will be using them in the future!"
"Very satisfied with how my car turned out!! Excellent work."
"The experience was top notch with the repair being completed ahead of schedule. This is a professional organization through and through!"
"It was ready 3 days earlier than estimated."
"During reassembly they noticed an issue that they decided needed a replacement part so it took an extra day. I was fine with their ..." Read more
"Would have liked to see it done sooner then 10 days"
"2 weeks later than expected. Dont believe this was your fault but it was disappointing."
"Communication and updates were great! Everyone that we met with was professional and nice. The work was done ..." Read more
"ONLY IF I CALLED. Saints never contacted me unless I called first. Everything said on the front end was not once followed through ..." Read more
"Pre-and post-repair communications were excellent."
"The body work, up to date communication about repairs and overall professionalism of the employees was great. However, as soon as I ..." Read more
"I want to put no and then yes. Again in beginning when there were issues we were not called right away but after issues seen with staff communication ..." Read more

My Experience

Saint Collision Body Shop Was Fantastic Friendly Professional My Kia Looks Amazing

Likely to Recommend

Repair Quality

Very professional. Fixed everything that needed fixing. Very pleased with their service.

Customer Service

Returned Clean

Likely to Recommend

Not good service

Repair Quality

Rrake is 0

Customer Service

Paint and clear coat is pelling. The guy i talk to is a smart ass. And they yaked on my garbage bar it's bout to fall off. And he said they won't fix anything. Wouldn't recommend saints to my worst enemy

Returned Clean

My Experience

Taz is incredible! Do whatever you can to keep him there and keep him happy because he is such a professional! And I appreciated the clear communication, the easy text messages and above all the amazing job the team did on the back of my Pathfinder!!

Likely to Recommend

Hopefully I dont have to but if anyone gets in an accident i'd recommend this shop.

Repair Quality

Truck looks amazing but I'm still missing my AEV decal

Customer Service

Everyone was great. Kind, informative, and the owner even let me in to get something I left in the back a little after closing time. Really appreciative.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

First time using you but I am very satisfied

Likely to Recommend

Repair Quality

No one is perfect

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Other than 2 delays all went well! Love the team over there!

Customer Service

Awesome people!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Great work and very prompt on getting my car done. Would definitely recommend

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Repairs were impeccable. Only comment would be please ensure bed cover is securely fastened before releasing vehicle.

My Experience

The staff was courteous. The receptionist was very nice. The car looked beautiful when I got it back.

My Experience

My Experience

Great communication and very nice , professional staff .

Likely to Recommend

Already have !

Repair Quality

Customer Service

Fantastic !

Returned Clean

My Experience

Excellent job and customer service

Likely to Recommend

Repair Quality

Excellent work and customer service

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This has truly become the worst experience I have ever had in getting a MINOR/COSMETIC repair done to my truck, the only experience. I truly feel disrespected. My truck was driven /handled recklessly. My interior was a wreck. I feel I was lied to but pictures don’t lie. I pick up my truck only to find that there is a huge crack in my windshield. Tell me, how am I supposed to to feel?? I was there for 1 hr while the team was trying to figure it all out and the person who drove my vehicle never bothered to show up after he knew that I knew. What??? Then… it’s the blame game? Let’s call the shop in MADISON that installed the PFP? I feel .. I left my truck in your hands whatever happened to her before you handed her over to me is YOUR responsibility. At this point I don’t know if I could be anymore disappointed. I will be leaving a Google Review.

Likely to Recommend

Repair Quality

Service is what sets company's apart for me, not price. My Brand new Volvo EX30 was rear-ended with 3000 miles on, I had only driven it for 5-6 weeks. Needless to say I was very frustrated. On top of that their insurance was being very difficult to reach and so my amazing insurance agent Jeannie Gregory of State Farm, told me to Go ahead and bring the car here and they would deal with the insurance company so that way I could go ahead and get my car fixed considering I just got it. So I dropped it off. They gave me an estimate of a couple of weeks and all I can say is they stayed in communication the entire time it was here. I have really appreciated the updates because most companies don't do that. Jeff, my adjuster was amazing. Everyone I dealt with at the shop was amazing and they were actually done with my car 3 days ahead of time. And it once again looked showroom new. If I ever need anything else done I'm coming here. Which is why we're going to be bringing my wife's XC90 into get a scratch on the door fixed. Not sure if ownership will see this but you have a great crew here, from the back all the way to the front! Thanks for running a great customer service first business, you have earned mine!

Customer Service

Returned Clean