Apple Collision Centers

4.7 (633reviews)
97%
384-A West Main St,  Gallatin,  TN  37066

In operation 12 years, 11 years at this location.

We are proud to provide you with over 40 years of experience and excellent customer service. We offer the highest quality repair standards in the industry today which will definitely meet your expectations GUARANTEED!! “Customer satisfaction is our number one priority."

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (633)

Likely to Recommend

Repair Quality

Fantastic job perfumed by Apple Collision. My SUV looks brand new. Thank you all.

Customer Service

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Repair Quality

Great communication

Customer Service

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Repair Quality

The complete staff is awesome, the crew in the bodyshop did a wonderful job I can't tell anything ever happened to the truck

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Thanks great job. Office personnel was great. They said in seven days my car would be ready, it was.

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Repair Quality

Customer Service

Returned Clean

My Experience

My car looks like new again.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Great repair work. However, it took a significant amount of time to get the additional damage approved. The insurance company gave me an additional check after 1 week of turning in the car, yet I had to call after 3 weeks to let Apple collision know that my check came. Apple collision said the insurance just never let them know they paid the additional check, but you would think that after 1 week Apple would try to contact me just to see if I had the check and give me an update. I had to call to get the process going again.

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Repair Quality

Customer Service

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My Experience

Every staff member at the Hendersonville location was so knowledgeable and helpful. We had an absolute flawless experience! I hope we never have to come back to a Collision Center, but if we do it will definitely be Apple!

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Repair Quality

Customer Service

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Likely to Recommend

Great services

Repair Quality

Great service overall… the whole staff was very professional and always kept me updated without me asking. I would recommend Apple Collision to anyone not only because they do an outstanding Job on the repair but because they were A+ all around in customer service. Thank You Apple Collision. Brian Keyner, a satisfied customer

Customer Service

Great customer service all around from Start to Finish

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Repair Quality

Customer Service

Returned Clean

My Experience

The team was professional, friendly and great to deal with. I wasn't lead on and the estimate I was provided was pretty spot on even though they had to look at the car further to fully know the repair cost. I would recommend them for sure.

Likely to Recommend

The company does great work!

Repair Quality

Understanding that Apple is not a preferred repair center for major insurance, I feel like the process for remediation payments was too tedious for me, the client. Insurance payments issued to repair shops should not be the client's responsibility to acquire/request. I feel like my adjuster could have done his due diligence better too. The repairs themselves were outstanding and the work is superb. Have used Apple before and happily will again.

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

I have already recommended a family member to the Hendersonville location.

Repair Quality

Customer Service

The Hendersonville location was absolutely amazing with customer service. I had called the Gallatin and Old Hickory location. When speaking with both of them and stating I had State Farm insurance, the locations immediately ignored me and began being rude stating “you need to leave and find someone one because we don’t work with them.” I spoke with Alana at Hendersonville and she happily allowed me to stop by and was willing to work with me. I have already recommended this location to a family member for their car to be fixed based on the customer service!

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

The girl at the desk was a little rude to me when I had asked her about finding out the fee to use a card to pay for the deductible .. didn’t appreciate that.