Apple Collision Centers

4.7 (633reviews)
97%
384-A West Main St,  Gallatin,  TN  37066

In operation 12 years, 11 years at this location.

We are proud to provide you with over 40 years of experience and excellent customer service. We offer the highest quality repair standards in the industry today which will definitely meet your expectations GUARANTEED!! “Customer satisfaction is our number one priority."

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (633)

Likely to Recommend

Repair Quality

Took a little while but Mike is the man and the girl at the front desk is cool.

Customer Service

Mike is the man!! He’s a great guy and easy to get along with. Also the girl at the front desk, can’t remember her name, is nice and kinda cute. Just sayin

Likely to Recommend

I would never recommend Apple Collision Centers to anyone.

Repair Quality

After being hit by an uninsured motorist and having to deal with complication after complication from this shop it pains me to even rate this a 1 after leaving my car for what was intended to be 5 days and turned out to be 3 weeks and I am still having to go back multiple times for issues that were not completed as they should have been initially during the repair.

Customer Service

Instead of proactive customer service I was the one responsible for calling the shop almost daily to check in and get status updates. This was a full time job on top of my full time job.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Wrong tone of red. Can see scratches were the paint was scratched while pitting the lower bumper bezels on, and the passenger side fog light bulb was broke.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair work done to the car was excellent. My beef is about being told multiple times that it would be ready by such and such time but when I would call back would be told it was going to be another day.

Customer Service

See my comment for the last question.

Returned Clean

My Experience

Daniel was very attentive and helpful through the whole process. I appreciate him very much

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Usually don’t like to recommend places but I’m confident in telling friends and family what a great job y’all did!

Repair Quality

Great work!

Customer Service

Very nice!

Returned Clean

Likely to Recommend

Repair Quality

Paint job looks good. However, a trim part is missing from driver side door and power mirror button is not working in which it was working before repairs were made

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Always a good experience.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything turned out perfect. The employees are also Amazing. They go above and beyond to make sure everything turns outThey go above and beyond to make sure the customer is completely satisfied.

Customer Service

Returned Clean

My Experience

Great job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

100% satisfied

Customer Service

Likely to Recommend

Repair Quality

Paint blend wasn't done right and the trim looks like it's not pushed in all the way. steering wheel shakes badly and car turns to the left which was noticed before.

Customer Service

Returned Clean

Likely to Recommend

Just need to work on communication with the customer in my opinion!

Repair Quality

Customer Service

Didn't return phone calls when I was inquiring on the status of my vehicle! I was trying to plan my day so I could pick up my car on my day off from work, the day you told me it could possibly be ready! It would have been nice to at least hear from you even if my car was not going to be finished by that day, which it wasn't. The repair work performed by Apple Collison was quite satisfying however.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service