Apple Collision Centers

4.7 (633reviews)
97%
384-A West Main St,  Gallatin,  TN  37066

In operation 12 years, 11 years at this location.

We are proud to provide you with over 40 years of experience and excellent customer service. We offer the highest quality repair standards in the industry today which will definitely meet your expectations GUARANTEED!! “Customer satisfaction is our number one priority."

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (633)

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When I contacted your shop about my van and needing it towed I did not receive any helpful customer service. When I made my initial call and asked how long it would be before the two truck arrived, the answer was "We don't own the wrecker so I do not know. I called back an hour later and sked about an ETA of the tow truck. The reponse was, "It just depends on how many other jobs he has today, but today sometime he will get your van picked up. He will call before he comes." I am taking off work waiting for this two to happen. Another hour goes by, I call again. The response was along the lines of "I don't know." I left because my wife was able to be there and the tow truck shows up and starts working on the van. No call. The way to handle this is to at least offer to call the wrecker service and have them predict when they may be there and then communicate this info to the customer.

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Truck looks awesome. But I religiously watch my average mileage. It usually sits at 18 to19 mpg. But when I picked my truck up the average was 14 miles per gallon and the transmission was in 4 wheel drive. I guess someone took a joy ride. Very disappointing.

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I would say a 6 because the personnel are not wearing masks. Most people I know would not appreciate that.

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The was a plastic part that was dangling from bottom of car later that day that I received repaired car, had to wait the next week to have it dealt with, it was minor but a hassle to deal with

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Poor communication

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Apple will become my go to, when needed. Let’s hope it’s never needed (-;

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The entire process was smooth and uneventful. Greatly appreciate the professionalism, communication, & quality work.

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Extremely professional

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we have used Apple Collision in the past - very satisfied then and now

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very good

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My Experience

The truck look awesome. Thanks!

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Truck look awesome. Very satisfied with the work.

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Nice job, thanks.

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Everyone was fantastic to work with. My car looked better when I got it back than it did when I first bought it. Outstanding job overall.

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Great job! 10

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