Arlington Toyota Collision Center

4.8 (757reviews)
96%
2095 N Rand Rd,  Palatine,  IL  60074
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Shop AssistantSparkles

In operation 46 years, 16 years at this location.

Finding a collision center can be daunting. You need trained professionals with the unique expertise to restore a luxury vehicle, experienced technicians who know yours in every detail, and attentive customer service that gets you back into the driver’s seat as quickly and conveniently as possible. That’s why we are proud to be recognized as an independent 28,000 sq. ft. Toyota and Lexus Certified Collision Center. This prestigious designation means that our staff has received detailed training on your vehicle, and has the proven expertise you can trust to get you back on the road.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:30 am - 12:30 pm
* Holiday hours may differ.
Lexus Authorized
Scion
Toyota

Reviews (757)

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Joe was exceptional in explaining the process and spot on in explaining what did and did not need to be done.

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Very happy with the service that I received for my 2020 Highlander at Arlington Toyota Collision. These guys do excellent work.

Customer Service

Joe was great to work with.

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gracias

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excelente servicio gracias Les recomiendo Toyota muy amables y mubuen trabajo gracias

Customer Service

gracias

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Staff members were so much helpful and supportive

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Very satisfied with the repairs done. The representative was professional and very proactive in updating the status through out the process. The only issue i had was with the length of time it took to complete the repairs

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Jimmy is absolutely incredible. His knowledge and tentative understanding is remarkable. Such an honest and trustworthy place! Not once have I felt “taken advantage of”. Service is impeccable, 10 out of 10!

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Absolutely would recommend this company and Joe Kampenet.

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Arlington Toyota - Joe Kampenet was excellent at taking care of us in all aspects of the repairs and pricing! Those that did the actual repairs did a great job! Very satisfied and will recommend Arlington Toyota to others.

Customer Service

All excellent. Joe Kampenet was excellent in taking care of all aspects of the repair service and the staff that did the repairs did a great job. The receptionist at the collision center was polite, professional and got needed information for me.

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Still a scratch line on fender flare into the clear coat. A touch up pen would fix it but wasnt done. Said inside was detailed but still grease marks on the window controls, crumbs in seat. Appreciate those involved to try to make things right but still not satisfied. Not what a customer should be doing buying a new vehicle. Unacceptable.

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My Experience

Completely satisfied. Your repair department did an excellent job.

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I would highly recommend Arlington Toyota

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The case looks wonderful right off the show room floor

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The staff was very helpful an always kept us informed about when the car would be available

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The best

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I am satisfied with my car repair at Arlington Toyota. Special thanks to Gerard. He handled my case from the beginning to the end was very helpful and share all the information throughout the Repair period.

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