Atzenhoffer Chevrolet Company, Inc.

4.6 (1,647reviews)
92%
3211 N Navarro St,  Victoria,  TX  77901

In operation 100 years.

Atzenhoffer is family owned dealer that has been business since 1926. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including email messaging with our customers. Here at Atzenhoffer, we have a team of certified professionals committed to delivering superior quality and service to all of our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,647)

My Experience

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My Experience

My Experience

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I sure would

Repair Quality

Very impressed with the quality and the speed of service also very impressed with the way they detailed my car out the cleaning great

Customer Service

Overall, service was great

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My Experience

Thank you for getting my car back to me a week earlier than scheduled 😊

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My Experience

Randy did a great job

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Repair Quality

Rene and Stephen in the Body Shop were awesome! They even washed my car!

Customer Service

Body Shop Receptionist was rude!!! She may have been there for a lot of years but she definitely needs a refresher course in customer service. When I arrived to pick up my car she told me, "just go over there". Not knowing where that was. When she did call my name and I was paying my deductible, she stopped to call another employee about some other business. That lady came over to her desk and they discussed another customer in front of me. The other employee left and we continued. Grrrr

My Experience

Broken license plate holder bumper gap from clip excess glue on bumper hood is crooked and ac not working was working when I dropped off car. Aftermarket headlight not working.

Likely to Recommend

I would not recommend. I actually sent a friend somewhere else because of the things I went through

Repair Quality

Had to go back 3 times because of things wrong with car. Gave me car back without lights working, back up camera not working and ac not working. Emailed several managers and 4 days later not one has called me back. Person I dealt with was very rude. Never again will I go back to that place.

Customer Service

Rude

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My Experience

Always, a Job well done.

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Repair Quality

A 10 for sure. Excellent job and very courteous people..

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Repair Quality

Excellent service all the way around!!!

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My Experience

My experience at Atzenhoffer was seamless Fabian was fantastic in helping me. And the painting on my car door was a perfect match. Thank you very much, you have an extremely satisfied customer.

My Experience

Every time I called I could never speak to a person. I left 5 messages that were never returned. I was told my car was ready to pick up after being appraised. When I came back to get it they brought me the wrong car. Then said mine wasn't ready. The next day I got a call that they couldn't find my car. The following day I got an estimate for over $10,000.00. I didn't think there was that much damage!

Likely to Recommend

Not a good experience at all.

Repair Quality

First they tried to give me the wrong car, then they lost my car. They gave me a ridiculously high estimate. I left 5 messages and never got a return call. Every time I called I could never talk to a real person. It is was a fiasco. It's there 100th anniversary so you would think they could offer better servive!

Customer Service

No one answers the phone or serves the customers! Poor service!

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My Experience

Great Job & Team Work🥳🥳

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My Experience

Process was easy and my car was quickly repaired.

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My Experience

Randy Chacon did outstanding job keeping me informed how my vehicle was coming along! I am so happy he waited on me and I would recommend him to anyone that needs bodywork or paint work!

My Experience

It was very easy to work with Atzenhoffer and I really appreciated how friendly and efficient the service was. I also liked the text updates that kept me in the know. Plus, after working with other places, I know it’s not always easy to get repairs in a timely manner, but my repairs were fantastic & didn’t take long ant all, and that was a welcome surprise!

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My Experience

Fast service, and a nice job. You really can’t tell there was any damage. So please thank the paint and body guys. They did a great job.

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Repair Quality

super quick service to get my car back from having hail damage ! they also washed and cleaned the inside ! it looked brand new !

Customer Service

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