Auburn Valley Collision Inc
Family owned and operated business offering complete collision repair, mechanical, and detailing -- we are indeed a classic "One Stop Shop." From the smallest scratches and dings to major collisions we are well-equipped to handle your needs. We are open longer hours than anybody in town and are also available virtually 24/7 via phone to better accommodate your busy schedule. No appointment necessary to complete an estimate so swing by any time.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 6:00 am - 6:00 pm |
| Tue | 6:00 am - 6:00 pm |
| Wed | 6:00 am - 6:00 pm |
| Thu | 6:00 am - 6:00 pm |
| Fri | 6:00 am - 6:00 pm |
| Sat | 9:00 am - 3:00 pm |
Likely to Recommend - 5.0/5.0 -
with no hesitation
Repair Quality - 5.0/5.0 -
i appreciate the professionalism and also the comfort zone when i have came into your office.
Customer Service - 5.0/5.0
Repair Quality - 4.0/5.0 -
Communication could be better, every time I called a new receptionist was in training, each of who gave me incorrect or unhelpful information. Can't complain too much, seems like you guys did a good job, and fairly quickly considering the backlog every collision place is dealing with, and the seemingly high turnover of office help.
Customer Service - 2.5/5.0 -
Bob seems like a fair and knowledgeable guy, and pretty trusted in the area. But he's in desperate need of good office help.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have had several repairs made at Auburn Valley Collision and they have met and exceeded my expectations every time. I tow my vehicles from Bellevue to Auburn to make sure I get their quality service and attention.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
The quality of the work done was very good
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
May need to return but we are out of Washington for the next two and half months
Customer Service - 4.0/5.0 -
We got text messages when to expect repair completion. Someone failed to advise when time passed. Owner called to apologize.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Fit and finish timeline of repair and follow up were great , thank you for the help getting the car ready for the road
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super fast service and very good customer service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Body work was good but could not match the color.
Customer Service - 4.5/5.0 -
Worked with me on the repairs. Kept me informed.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Please thank the team for being so friendly, supportive, and attention to detail. Your team always let us know know the status of our car and worked with us when it came time to pick up the car. The car looks great. I am very happy with the work. Should I need a vehicle that needs repairs, I know I have a trusted place to come. Thank you all very much. I greatly appreciate it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m living in a remote area and Auburn Valley Collision worked with me to repair my car. I really appreciate their flexibility.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I love this place and especially the owner hé is really cool 😎
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Everything went fine; however, it took too long for completion of the repair (over 4 months).
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Would have opted to put on a 2nd new tire on the front at my expense
Customer Service - 4.5/5.0 -
Would have opted to put on a 2nd new tire on the front at my expense