Auto Collision Center Hayward

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 1.5/5.0 -

My car took almost a month to be fixed

Customer Service - 1.5/5.0 -

The person who picks up the phone never knew the status of my vehicle. I called several times and every time I would hear him ask he’s manager what I would ask him.

My Experience - 5.0/5.0 -

Everyone I dealt with was very professional. Excellent service. I will definitely recommend this center.

Likely to Recommend - 5.0/5.0 -

Would go back here again

Repair Quality - 5.0/5.0 -

They did such a great job with my car. So sparkly clean and looked brand new when I picked it up. Thank you so much, ACC!

Customer Service - 5.0/5.0 -

They’re great

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Thanks

Repair Quality - 5.0/5.0 -

Satisfied

Customer Service - 5.0/5.0 -

Satisfied

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Raul is the best. Service is excellent. Can’t complain

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

This is the only place I ever tell anyone about

Repair Quality - 5.0/5.0 -

This was my second or third time bringing a vehicle in and each experience just gets better and better.

Customer Service - 5.0/5.0 -

Everyone is so nice and friendly.

My Experience - 5.0/5.0 -

Car looks beautiful. Raul was very professional and set expectations. He also explained to me how painting plastic sometimes is slightly different than the color on metal. He showed me on the existing paint (I never noticed) and explained I can expect this on the bumper. The staff also notified me by text and left a message that the order for the bumper came in and when to expect the finished product. After receiving the car, it looked like new. Thank you and it was also easy to drop off my rental car as well. Def will come back in the future. Recommended.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Nice work and thank you for walking me through what to expect. I also learned about the paint difference in plastic and metal. Thanks!

Customer Service - 5.0/5.0 -

Would deal w again

My Experience - 5.0/5.0 -

Good communication on a step by step on the progress of the repairs on my vehicle would definitely recommend auto collision center.

Likely to Recommend - 5.0/5.0 -

Yes indeed will recommend to friends and family

Repair Quality - 5.0/5.0 -

Very satisfied looks like my vehicle just left the showroom floor.

Customer Service - 5.0/5.0 -

The communication was great I opted for the text messages and was receiving them trough out the repair

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything looks like the day it came off of the factory assembly line. Great Job, ACC!

Customer Service - 5.0/5.0 -

Friendly and helpful people during every stage of our vehicle’s repair. ACC even helped us by babysitting our vehicle until we came back from a camping trip.

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Hay, I didnt take my car in for repairs. I keep getting emails and texts from you. Are you having tech issues or is someone else using my insurance or credit card to get their car repaired?? Please let me know whats up. Thx

Customer Service - 0.5/5.0

My Experience - 5.0/5.0 -

Todo que bien pero la pintada de mi capo fue al muy rara porque no lo lijaron le hicieron una capa nueva solo le coloca ron un esmalte encima

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0