Auto Collision Center Hayward
In operation 24 years.
Automobile Collision Center (ACC group) is a family-owned auto repair facility that stands by the motto: Honest Quality Work, Guaranteed! Our goal is to put the customer's needs before ours. It is our goal to provide the best quality customer service, backed by our best quality work.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Vietnamese
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Knowledgeable and Helpful!
Customer Service - 5.0/5.0 -
Nice people!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys exceed my expectations and I'm glad I went with you guys. Also I appreciate the car wash detailed you guys did on my car that didn't go unnoticed! I appreciate you guys a lot y'all did an excellent job!! A +
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was fixed very quickly and now looks good as new!
Customer Service - 5.0/5.0 -
Paperwork was handled smoothly between my Insurance provider to expedite the work needed for my vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Team was great. Raul was very responsive and got our vehicle fixed quickly. Car looks great and they even cleaned the interior!
Customer Service - 5.0/5.0 -
Raul was great to work with and very responsive
Likely to Recommend - 0.5/5.0 -
Like I said they didn’t communicate till after I started making calls and now my car has some potential scratches that were not there before. A hassle and inconvenience if I have to take it back to get it fixed. Not cool at all.
Repair Quality - 3.0/5.0 -
Repair was fine but they left swirl marks on the drive door and fender that look like scratches. Lady said it will come off after wash but I doubt it. Might have to take it back. Also didn’t buff out some small areas that we agreed on and still doubled the price of the original statement.
Customer Service - 2.5/5.0 -
At first Raul was very communicative. But the second week. I didn’t get calls. I had to make the calls. They then let me know that they were holding the car due to progressive not submitting the payment. They could have called me and told me that right away. Who knows how long they held it for already finished.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
One of my windows not working now
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Coordination between ACC, Geico and Enterprise was amazing. Everyone was very friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
ACC was very efficient, friendly and workmanship was great.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very nice and pleasant
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Very good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good
My Experience - 5.0/5.0 -
Even thought they order the wrong bumper for my truck, they did a great job and left my truck look brand new and definitely went above and beyond with the service. I’m more than satisfied with their work
My Experience - 5.0/5.0 -
I really like the service. 👍😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me updated during entire process
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car came out better than it went in. Thank you for taking the extra time to detail my car also. Very friendly staff and explained every step during the process. Loved the text messages with updates on vehicle.