Auto Collision Center Hayward

4.7 (2,749reviews)
93%
3125 Depot Rd,  Hayward,  CA  94545

In operation 24 years.

Automobile Collision Center (ACC group) is a family-owned auto repair facility that stands by the motto: Honest Quality Work, Guaranteed! Our goal is to put the customer's needs before ours. It is our goal to provide the best quality customer service, backed by our best quality work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Tesla

Reviews (2,749)

My Experience

The transaction was smooth and timely repair and I’m satisfied with the repair upon delivery

Likely to Recommend

Repair Quality

Smoothl and fast repair

Customer Service

Returned Clean

Likely to Recommend

Absolutely will recommend and return

Repair Quality

Staff was very friendly and helpful. Answered all my questions and got me in and out quickly! Sec time coming back and will absolutely recommend and return if need be .

Customer Service

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Repair Quality

Excellent work

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Great communication from Raul! 10/10 would recommend to a friend.

Customer Service

Great communication from Raul! 10/10 would recommend to a friend.

My Experience

Five Stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ My car was fixed on a timely manner and detailed. Very satisfied with the customer service and the entire process.

Likely to Recommend

Repair Quality

Completely satisfied with my car repair and car wash bonus!

Customer Service

Returned Clean

My Experience

Everyone was so nice. I was kept up to date regarding repairs and the management team went above and beyond to make the experience very positive. I would definitely recommend Auto Collision Center over any other repair shop. My Tesla looks just as good as it did before it was in an accident

Likely to Recommend

Very good workmanship.

Repair Quality

Car was repaired well.

Customer Service

Needs improvement with the customer service communication.

Returned Clean

Likely to Recommend

Repair Quality

Everything works and looks like it did before the accident.

Customer Service

Dealing with the team directly was great. However, the company’s website is flawed and does not align with reality. I would recommend the corporate office update their site based on the actual progress from the workers themselves.

Likely to Recommend

Very friendly team

Repair Quality

Great team,

Customer Service

Good satisfaction

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Repair Quality

Customer Service

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Repair Quality

Excellent, honest, transparent! I will recommend to friends and family.

Customer Service

Super honest

My Experience

Great quality of work

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Repair Quality

Customer Service

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Repair Quality

There was a tiny area where the paint wasn’t applied, but I haven’t had a chance to call or bring it back in.

Customer Service

Likely to Recommend

Repair Quality

It was a great experience

Customer Service

It was a great experience

My Experience

The customer service was very friendly and easy to work with answering all your concerns and updates on repairs as you wait for your car to be fixed. I was pleased by the time it was repaired and happy with the work done that I highly appreciate all you did for me for I am very grateful! Again thank you!! Mr. NOEL ALMAZAN

My Experience

Nicely done. Appreciate the follow up and quick response.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

There is a problem, but Raul, the manager take care of it