Auto Collision Center Hayward
In operation 24 years.
Automobile Collision Center (ACC group) is a family-owned auto repair facility that stands by the motto: Honest Quality Work, Guaranteed! Our goal is to put the customer's needs before ours. It is our goal to provide the best quality customer service, backed by our best quality work.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Vietnamese
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I recently had my car repaired here, and I’m thrilled with the results! The team did an excellent job fixing my vehicle after a minor accident, and their attention to detail was outstanding. What impressed me the most was their ability to save me money without compromising quality. The repairs were completed on time, and my car looks great. I appreciated their transparency throughout, with clear explanations and no surprise charges.
Customer Service - 5.0/5.0 -
I recently had my car repair here, and I’m thrilled with the results! The team did an excellent job fixing my vehicle after a minor accident, and their attention to detail was outstanding. What impressed me the most was their ability to save me money without compromising quality. The repairs were completed on time, and my car looks as good as new. I appreciated their transparency throughout, with clear explanations and no surprise charges.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job, Raul and the team replaced my rear bumper after I was rear-ended. Excellent service, customer support and communication. Will definitely return if I need and work done. Thank you!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Everyone was nice and attentive to my needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Raul was fantastic and a calming presence.
My Experience - 5.0/5.0 -
Great experience! My car looks great; it’s fixed AND clean. They always sent texts to communicate with me and were finished in a week. Will be going back (fingers crossed) if I ever need it!
My Experience - 5.0/5.0 -
Good service, quick service, quality service.
Likely to Recommend - 5.0/5.0 -
I WILL be recommending you guys!
Repair Quality - 4.5/5.0 -
Although everything was taken care of, I had asked if other dents around the car could be fixed and are still there, yes i understand it was not apart was what was needed to be fixed. Rest assured they will take care of you, great service and great staff. I also really appreciate their quick repairs, was out of town for a little under a week and when i came back my car was ready. 9/10
Customer Service - 5.0/5.0 -
Very kind, very straight to business.
Returned Clean
My Experience - 5.0/5.0 -
Thanks you guys did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
While the work performed was excellent, for some reason my vehicle was left in poor condition. A garbage bag full of smelly trash, food waste as well as shop waste, was put in the bed of my truck. A razor blade was left on the side of the pickup bed where somebody could have quite easily have been injured by it. The drivers side of the vehicle carpet, mat and door panel was covered with filthy handprints/footprints.
Likely to Recommend - 3.5/5.0 -
Prior to this particular visit, the score would have definitely have been 10.
Repair Quality - 3.5/5.0 -
I was happy with the repair but was very upset with the condition my vehicle was left in by your employees. I requested a phone call regarding this at the time that I picked up the vehicle, but I never did get it.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice job thanks alot and great service awesome thanks
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, knowledgeable, responsive and provided great service. Excellent work on my car repair.
Customer Service - 5.0/5.0 -
Very professional and does excellent work.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very happy with the service that auto collision center provided to me. The staff are very friendly and helpful especially Raul Vasquez he is very knowledgeable and professional. I highly recommend this place to everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was really friendly and helpful. I was able to get in and out of there really quickly both dropping off and picking up.