Auto Collision & Glass - Hamburg

4.7 (764reviews)
93%
3968 Legion Dr.,  Hamburg,  NY  14075
Bot
Shop AssistantSparkles

In operation 5 years.

We work with all our customers on an individual basis, whatever your needs; towing, collision, glass, insurance claims, repairs, mechanical, rustproofing, rental car . Our friendly and knowledgeable staff take time with each customer accommodating their individual needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 7:30 am - 5:30 pm
Wed 8:00 am - 5:00 pm
Thu 7:30 am - 5:30 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (764)

My Experience

I really appreciate the fantastic customer service and body work. I can’t express how happy I was to find the interior of my car detailed as well. With two kids under 3 years old it’s not something I have time to do often and really appreciated it!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I’d like to tell you the reason I chose your shop was due to my follow up call. I went to several repair shops to obtain estimates. The rep at the Hamburg location took the extra step to follow up on that estimate. Everyone I experienced at this shop was very pleasant. I’d especially like to let you know that Nadiem was very friendly, professional and extremely nice to work with. I hope that you have some sort of employee kudos. If so please be sure to give some to him!

My Experience

I was so pleased with the service. The repair looks great. Will definitely recommend.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Since I purchased my new Fusion in 2017, I have been rear ended, and rammed into while in a roundabout. This trip, was after I noticed a red vehicle decided to leave some of their paint and some scratches on my passenger side while parked in a parking lot 🤬 This is my THIRD experience with this business and I’ll tell you why. Their work is excellent. My repairs have been completed on time or earlier. They coordinate with a nearby car rental allowing the rental to be delivered and returned at the repair shop. My car is clean when it’s returned to me. The shop is clean and the staff friendly. I hope I never have to go back🙄 but they would be my first choice if necessary and I recommend them frequently.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Service was very good. They were good at updating us on the work.

My Experience

Both Bobs were great to work with. They kept me up to date and answered my questions.

My Experience

Your rep Bob wasexcellent

My Experience

My Experience

Nice job!

My Experience

Very professional staff kept me well informed of the progress of the work and the result was beautiful

Likely to Recommend

Repair Quality

Great customer service and follow up did a beautiful job matching the paint

Customer Service

Returned Clean

My Experience

Repair was excellent. Amazing communication throughout repair and done on time. Very very happy!!!!

My Experience

Bob and Auto collision were wonderful. My car was finished ahead of schedule, plus they vacuumed the interior for me.. a nice surprise!

Likely to Recommend

Repair Quality

Bob and the auto team were wonderful to work with. They kept me informed along the way and finished my car ahead of schedule. They even vacuumed the interior of the car which was a nice surprise!

Customer Service

Bob was great! friendly and attentive to my questions. I had never been in an accident before and he made me feel at ease about the process.

My Experience

They did an excellent job and will definitely return if I need any work done to my vehicles in the future👍.

Likely to Recommend

Repair Quality

They did a great job repairing the driver side door on my SUV.

Customer Service

Returned Clean

My Experience

Very impressed that you were able to fix my pushed in fender so I can open my door again so quickly! Thank you!

My Experience

We were very impressed not only with the great job they did but the personal treatment we received. We will definitely recommend to others.

Likely to Recommend

Repair Quality

Customer Service

They did a great job and had it completed when promised

Returned Clean

My Experience

The gentleman who greeted me was very friendly, treated me with respect, and kept me in the loop throughout the entire process. The work that was done looks phenomenal! These guys have a customer for life!!

Likely to Recommend

Absolutely!

Repair Quality

Fantastic service, my car looks amazing, and the staff was exceptionally respectful and knowledgeable. Thank you for a job well done!

Customer Service

Returned Clean