Auto Collision & Glass - Hamburg

4.7 (764reviews)
93%
3968 Legion Dr.,  Hamburg,  NY  14075
Bot
Shop AssistantSparkles

In operation 5 years.

We work with all our customers on an individual basis, whatever your needs; towing, collision, glass, insurance claims, repairs, mechanical, rustproofing, rental car . Our friendly and knowledgeable staff take time with each customer accommodating their individual needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 7:30 am - 5:30 pm
Wed 8:00 am - 5:00 pm
Thu 7:30 am - 5:30 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (764)

My Experience

The team did a great job on totally fixing the damage and putting it out of mind! The text updates are great as well.

My Experience

The manager Bob, was extremely helpful, honest and very accommodating on the schedule!!

My Experience

It was a very pleasant experience. The guys at auto collision and glass were very nice and did amazing work. My car was completed a head of schedule and the process was extremely easy. Would highly recommend.

Likely to Recommend

100% would recommend

Repair Quality

Staff was extremely nice/helpful and made the experience hassle free.

Customer Service

They updated my car status almost daily.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Nice job on the repair. Looks as good as new and was very happy with the minimal time it took

Returned Clean

My Experience

Every aspect of the job was done professionally, in the time specified, and at estimated amount. I was very satisfied with workmanship and the customer service

Likely to Recommend

Repair Quality

I extremely satisfied with the professionalism and help with renting a car while mine was in the shop

Customer Service

Everything was done professionally, on time, and at the estimated amount

Returned Clean

My Experience

The work was done perfectly and in a timely manner. Bob kept me in the loop with daily updates and made the whole process easy and painless. I will recommend this business to friends.

Likely to Recommend

Will gladly recommend

Repair Quality

From start to finish I was kept abreast of the process with daily updates. Bob explained the entire process clearly and professionally. The customer service was top notch and the actual work was likewise flawless. I will recommend this place to everyone I know who needs work done. A++

Customer Service

Total professionalism

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Excellent Customer Service and quality of work.

Repair Quality

Great job! The car looks great. Bob Chavanne, on the initial estimate, spotted additional issues that other collision shops missed.

Customer Service

See previous comments.

Returned Clean

Likely to Recommend

Repair Quality

Bob was so nice and professional and kept me updated throughout the day before getting my vehicle back fixed perfectly. Would definitely recommend.

Customer Service

Bob is very friendly and professional

Returned Clean

My Experience

I am very happy with the customer service, the quality of the work, and the fairness of the price. I would highly recommend Auto Collision & Glass.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The repairs to my Sienna Van were very good. I did not enjoy that it took 71 days to complete.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Ty so much for the excellent service and the every day updates !!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The repair is not professional. The sheet metal is not straight, which means the car was not properly blocked down. There is an excessive amount of orange peel. It's just unacceptable work at a retail price.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very satisfied with service, prompt calling from Bob letting me know what was going on. And my car was finished in a timely matter. My car looks great. Thank you again 💓 All 10 for excellent service and if I had to rate.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am very pleased with the quality job done on my Buick will sure plug Auto Collision and Glass in the future the customer service prompt and kind caring people thanks again Sandra

My Experience

Prompt updates. Job completed when promised. Car cleaned upon completion. Great service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Bob and the team were great. They were responsive, communicated regularly and had the car finished on time and matching my estimate. I could not be more satisfied.

Likely to Recommend

Repair Quality

Auto Collision and Glass was great

Customer Service

Constant communication. So wonderful

Returned Clean

My Experience

Thank you for everything!