Auto Collision & Glass - Hamburg

4.7 (762reviews)
93%
3968 Legion Dr.,  Hamburg,  NY  14075
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Shop AssistantSparkles

In operation 5 years.

We work with all our customers on an individual basis, whatever your needs; towing, collision, glass, insurance claims, repairs, mechanical, rustproofing, rental car . Our friendly and knowledgeable staff take time with each customer accommodating their individual needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 7:30 am - 5:30 pm
Wed 8:00 am - 5:00 pm
Thu 7:30 am - 5:30 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (762)

Likely to Recommend

Repair Quality

The repair was delayed a week, when got it back several things wrong with the car, still in the process of figuring out if it’s related or coincidental. Also there is a spot that looks sloppy, but they did offer to fix that once I get it back from the dealership after what ever is decided there.

Customer Service

My Experience

My Experience

My daughter vehicle was involved in an accident and the work was done timely and efficiently. The staff was friendly band they said it would be done in a few days and kept their word. Highly recommend.

Likely to Recommend

Repair Quality

Highly recommend

Customer Service

Great people

My Experience

Very kind, helpful and communicative staff who fixed up my car quickly and thoroughly! Fair and honest pricing is a huge plus too! Can’t thank this team enough.

My Experience

The only delays were due to parts being unavailable. Otherwise, I was kept well informed and very satisfied with the professionalism and services rendered.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Already have recommended your shop

Repair Quality

Dave in the front office was very good at explaining everything and my Jeep was scheduled quickly. The dent repair and paint look like vey nice work and I am pleased with the results.

Customer Service

Dave explained everything very well and kept me updated

Returned Clean

Likely to Recommend

Repair Quality

Quality was strong, just took longer than I expected

Customer Service

Dave generally communicated well about the car's status

Likely to Recommend

Repair Quality

Customer Service

My Experience

Amazing communication, helpful staff. I would definitely recommend

My Experience

ACG had repaired 4 of my cars. I am impressed by the professionalism of the staff. They keep me informed and work to get my car back as quick as possible. The cars always look great- completely restored to their original look.

Likely to Recommend

Repair Quality

Everyone was very nice and helpful above and beyond

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff at AC& G in Hamburg were excellent. Very friendly and kind to me when I was in an accident, and professional. My car was quickly fixed, during a holiday weekend no less, and the manager updated me throughout the process, with an accurate timeline. When I picked up my car they took care of the rental and washed my car and left it clean and the car looked brand new when it was done! Thank you all for great service

My Experience

Great service and let you know every step of the repair progress. Very satisfied

My Experience

Team was super nice, proactive and transparent with timing.

Likely to Recommend

Repair Quality

Team was super transparent and forthcoming with status of vehicle. No BS and very helpful.

Customer Service

Team was super transparent and forthcoming with status of vehicle. No BS and very helpful.

My Experience

Great friendly service. Will recommend to friends and family.

Likely to Recommend

Repair Quality

Great service and communication.

Customer Service

My Experience

I was happy with the communication regarding the repairs and the timeline. The car looks great!

Likely to Recommend

Repair Quality

Everything looks great I'm very happy with the results and the staff was very helpful!

Customer Service

Likely to Recommend

Repair Quality

Great job

Customer Service

Returned Clean