Auto Collision Rebuilders

5.0 (538reviews)
100%
246 N. Woodwork Ln,  Palatine,  IL  60067

Auto Collision Repair, Auto Glass & Windshield Replacement, Paint, Dent, & Scratch Refinishing.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 9:30 am - 12:00 pm
* Holiday hours may differ.

Reviews (538)

Likely to Recommend

Repair Quality

Progress of repairs being completed were provided frequently.

Customer Service

Personnel provided excellent customer service.

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Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am extremely satisfied with my experience at ACR! Great customer service, and my car looked amazing once finished. They also completed it quicker than expected. I would absolutely recommend them in the future.

Likely to Recommend

Repair Quality

I had a great experience with ACR. My car looks brand new!

Customer Service

Everyone was very friendly at ACR.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

If you want it done right, take your car to them.

Repair Quality

Repairs are perfect! It looks like a brand new car. Carlos, Juan and their team are the best!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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My Experience

I am very happy to get repair from you. Thank you very much.

Likely to Recommend

Repair Quality

Customer Service

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My Experience

The customer service was perfect and my car looks like nothing ever happened to it! Thank you!

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

Professional repairs Thank you

Likely to Recommend

Repair Quality

Call me 847-890-0924. if you want to hear more, I’m happy to fill you in. I had an absolutely horrible experience being a female and coming to the shop. The owner tried to make me believe that the big scratch in the side of my car and windshield that was cracked where my problem and I need to go home with my car like that. He told me he slap some paint on the side where the scratch was and that’s the most that they can do. When I called State Farm to inquire about why all the damage to my car was not fixed, they told me he is absolutely incorrect, and he could’ve just submitted another adjustment for things he found along the way . He absolutely did not do that and tried to make me go home with my car like this my car is a leased car and I have to turn it in in a week so I would’ve ended up going to the dealership and probably having to pay at least $3000 out-of-pocket to fix the windshield and the scratch . It was really unbelievable what the guy did and I don’t understand it because he could’ve made more money off of my car. He appeared to seem to be an employee that just wanted to go home but I don’t believe that is the case I think he owned the place.

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Fast, quality and beautiful work!

Customer Service

Top Notch

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Repair Quality

Customer Service

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Likely to Recommend

Yes and thanks to State Farm for recommending ACR.

Repair Quality

I had a great experience, great service from the time I dropped my car off. They took me to get my rental after letting me that rental service would most likely be late picking me up. And then to find out that owner who actually took me to pick up the rental,graduated from my old high school in Chicago. I knew everything would be a home run. Thanks Auto Collision Rebuilders. Good to know your in the neighborhood 😉. Vince

Customer Service

Returned Clean

My Experience

My Experience

Your service was great and professional Car was left in excellent condition Would refer others to use your facility

Likely to Recommend

Repair Quality

Did great job Clean up was excellent

Customer Service

Customer service great

Returned Clean