Auto Collision Rebuilders

5.0 (536reviews)
100%
246 N. Woodwork Ln,  Palatine,  IL  60067

Auto Collision Repair, Auto Glass & Windshield Replacement, Paint, Dent, & Scratch Refinishing.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 9:30 am - 12:00 pm
* Holiday hours may differ.

Reviews (536)

Likely to Recommend

If you had 100 I would pick that.

Repair Quality

My car went in roaring like a lion with a cold wind blowing through it due to the damaged window. I got it back purring like a kitten and just as warm and cuddly. The repairs were done to my extreme satisfaction and they have my baby a bath. tHANk You!!!

Customer Service

Awesome people on the telephone and in petson.

Returned Clean

Likely to Recommend

Yes will do

Repair Quality

Verry happy with the Fast services and Juan was very helpful too!!!

Customer Service

Nice and very helpful

Returned Clean

My Experience

Great job!

My Experience

The car repair looks almost better than the day we got it NEW! What more can we say?

Likely to Recommend

I would recommend them to anybody who needs damage repair.

Repair Quality

The car looks great, good as new. We have not been able to spend much time with the car since getting it back but what we see is great. Highly recommend ACR to repair your auto. This is our 2nd positive time working with them!

Customer Service

Very good.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Looks great and the whole process was seamless, thanks!

Customer Service

Returned Clean

My Experience

I “Googled” ..”Best auto body shops near me”.. and it was true!!! Juan was my initial contact and due to his professionalism as well as his friendly demeanor … I felt confident in coming in for an estimate on my car repair needs. Juan was extremely thorough in explaining the process and providing an estimate … he answered all my questions completely and respectfully. My job was completed quickly and it looks beautiful ! I did not meet/know who did the actual work… Carlos was great! He further explained details of the finished job when I picked up my car…the team went beyond the call of duty as they buffed out other areas of the car that had marks/scuffs/wear and tear which needed attention . Wrigley…. was the BEST of all!!!

Likely to Recommend

Repair Quality

Juan and Carlos did a great job with our car. Very happy with their service. I would highly recommend ACR

Customer Service

Returned Clean

My Experience

When I bring my car in to have work done. You guys always do a fantastic job .

Likely to Recommend

It’s great that we have a reliable place shop to take our cars to , to get repaired. I already have been highly recommending auto collision rebuilders to anybody who needs work done to there due to an accident.

Repair Quality

The work they do is outstanding.

Customer Service

They explain everything and show me what areas are going to be repaired

Returned Clean

My Experience

I would give you a "10" on a scale of 1 to 5!!! Thank you SO MUCH for putting in the effort to get my car done by the time I needed it! Hope you enjoyed the cookies!!! Sharon

My Experience

Juan was very thorough when explaining the repair process for my car. He cared that I was comfortable and confident with his work. Juan was a good listener and went the extra mile to complete the job. He is an honest man that treats his client’s with respect and kindness.

My Experience

Good job

Likely to Recommend

Repair Quality

Excellent service , very fast , very responsive .. Awesome . Will definitely recommend it to everyone in need of any kind of repairs . Keep up the good work guys .

Customer Service

Returned Clean

My Experience

Juan and the team did an amazing job! Car looks fantastic and I couldn't be happier. Not to mention they completed it a couple days ahead of schedule! Highly recommend!

Likely to Recommend

Repair Quality

My car looks great! You would never know that my car was in a small fender bender.

Customer Service

Juan was amazing with the communication. Anything major or minor, he contacted me immediately and provided complete transparency.

Returned Clean

My Experience

Juan did a great job through process of the repair.

Likely to Recommend

Repair Quality

Juan did a great job! Praise the LORD!

Customer Service

Returned Clean

Likely to Recommend

This will be the only place I would recommend for bodywork. They were responsive, professional and provided excellent service

Repair Quality

ACR did a wonderful job repairing my car following a hit/run. They explained the process fully and kept in regular contact with me regularly to explain delays (parts needed) and made sure that the car was completely repaired before returning it to me. The air bag light came on following the accident and they took extra steps to make sure the air bags would be fully operational when returned to me. They were helpful with advice on my insurance policy for rental cars when I took a vacation during the repairs so I would not be charged for the rental. The repairs were impeccable and even more impressive? My car was returned cleaner than it has ever been (I have a dog and I left my car with them full of hair… and dust…). It looked like new, both inside and out. They were fantastic reminding me about details (remove iPass etc.) and treated me so respectfully.

Customer Service

Juan was very patient explaining what the car needed and why. He endured my clueless questions and was so respectful. I have also called them and always received professional, patient and solid answers

Returned Clean

My Experience

Keep it up.

Likely to Recommend

Definitely I will

Repair Quality

Great service and timely.

Customer Service

Great customer service

Returned Clean

Likely to Recommend

Repair Quality

Great job done very fast

Customer Service

Juan was great to work with

Returned Clean

My Experience

The repair was done within the expected time-frame. I was given. High quality work, Juan does a great job following up and working with customers.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean