A.U.T.O. Collision

4.8 (621reviews)
92%
215 West 9210 South,  Sandy,  UT  84070

Locally owned auto body repair facility. We work on all makes and modles. We work with all insurance companies. We offer a lifetime warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (621)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's excellent workmanship and quality repairs, with many noting outstanding customer service and professionalism. The team is frequently commended for clear communication throughout the repair process and keeping customers well-informed. Many customers appreciate the fair pricing and timely completion of work. The shop has built strong customer loyalty, with numerous repeat customers over many years who highly recommend the business. Customers particularly value the thorough, high-quality work and the clean condition of vehicles upon return. Some customers noted areas for improvement including more consistent callback communication and better time estimates for complex repairs.
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"AUTO Collision always meets and exceeds our expectations! The work they do is thorough and high quality and ..." Read more
"These guys ruled. Fantastic job on the body work, but also incredibly awesome in general. They were friendly, communicative ..." Read more
"They do great work. Perfect match!"
"... Collision is always friendly and easy to work with. They do great work. I've been completely satisfied with my repairs on 4 cars over abut 10 years." Read more
"Ive been bringing vehicles to the shop for years. They do a great job. Their prompt and reasonably priced. I recommend them to anyone."

My Experience

Great experience help us understand the insurance claim did great work or communicative and friendly. Also very knowledgeable and take the time to explain everything.

Likely to Recommend

Repair Quality

Very personable, friendly environment, more than willing to work with me and communication is impeccable

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

They were easy to work with and did a great job.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great job and easy to work with.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Left my car looking amazing as though the accident never happened.

Customer Service

Did an amazing job with communicating updates, letting me know what is happening with my car, handling the communication with insurance.

Returned Clean

Likely to Recommend

Repair Quality

Chris and his team do great work!

Customer Service

Likely to Recommend

Repair Quality

Friendly and efficient. Third time using A.U.T.O. Collision. Great service.

Customer Service

Returned Clean

Likely to Recommend

The work on the car was done very well. It looks great. The process was a bit more stressful than I anticipated due to some communication gaps. Scheduling: We received several different updates regarding parts and paint status that made it difficult to manage our schedule. We would have been perfectly fine with a longer wait time if we had known upfront, as it’s much easier for us to plan around a conservative estimate than to adjust for daily delays. Final Delivery: When we arrived for the final pickup, it felt a bit rushed, and the car hadn't yet been cleaned (outside) or fully double-checked to make sure everything was working properly. Estimates: We also wanted to mention the final cost. The original estimate of $1,600 ended up being over $3,500. We completely understand that unexpected things come up once you start a repair, but such a significant jump was a bit of a shock. Again, we are happy with the end result, and we're sharing this in hopes that it helps with future customer updates. A bit more transparency on "worst-case" timing and potential cost increases would have made the whole experience much smoother for us.

Repair Quality

Customer Service

The team was very friendly but feel like there were some transparency issues at the beginning of the process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

These guys are awesome! They did great work, and went out of there way to help save me money, without sacrificing quality.

Customer Service

These guys are awesome! They did great work, and went out of their way to help save me money, without sacrificing quality.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Highly recommend this shop.

Repair Quality

Great job on fixing my F150.

Customer Service

Good follow up and communication.

Returned Clean

Likely to Recommend

Repair Quality

Still waiting for my car to be finished, it’s been 2 months.

Customer Service

They were very helpful but I had to call if I wanted an update and the date to pick it up week after week got pushed to “next Friday.”

Returned Clean

Likely to Recommend

Repair Quality

The paint color matches great. They got my car back to my is a good time frame and where up front with costs

Customer Service

Returned Clean