Auto-Glen

4.9 (558reviews)
100%
61-15 71st Avenue,  Ridgewood,  NY  11385

In operation 40 years.

OVER 30 YEARS IN BUSINESS! State Farm & Geico DRP Approved Shop. Car-O-Liner Frame Machine & Measuring System. Spies Hecker Waterborne Paint System. Oven Baked Spray Booth. Computerized Estimating System

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (558)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with the front desk staff being particularly commended for their professionalism, knowledge, and helpfulness throughout the repair process. The quality of repairs is outstanding, with vehicles returned in showroom condition that often looks better than when originally purchased. Customers appreciate the timely completion of work, with many repairs finished ahead of schedule. The shop excels in communication, keeping customers well-informed via text updates and phone calls. The attention to detail extends to thorough cleaning, with hand-washing and care for every detail. Many customers are repeat clients who highly recommend the shop to family and friends, citing the family-like treatment and trustworthy service.
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"... manner, and my car looks as if nothing ever happened. The attention to detail and quality of workmanship exceeded my expectations. Thank you for your professionalism, ..." Read more
"The work done here was as always exceptional! I cant say enough about how wonderful my overall ..." Read more
"Awesome job! My car looks perfect!"
"The car looks amazing. You guys helped me through a very stressful process and made all the difference. ..." Read more
"The quality of service and the quality work were superb. Thank you so much!"
"Repair was well ahead of time expected."
"Was actually completed 2 days ahead of schedule which was surprising considering the blizzard we ..." Read more
"It was ready a week before the estimated date."
"My vehicle was ready two days before promised."
"The car was done very quickly and I was well informed the entire time."
"... of the way. Their customer service was outstanding—they kept me informed throughout the entire process step by step via text & answered all of my questions, ..." Read more
"The shop kept we well informed via text about the progress of my repair."
"I got updates at every step of the process."
"The shop always keeps me informed!"
"Was very communicative in the beginning. When the completion date changed there was no communication ..." Read more

My Experience

Likely to Recommend

Repair Quality

Auto Glen did an outstanding job.

Customer Service

Worked well with me.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The car Repair performed seems to replicate a car just coming out of the showroom brand new! Look no further for an auto body repair shop. This is the place.! you will never be disappointed my family has been using them to have the cards repaired for years now. Perfection is the word for the type of work that they do thank you.

Likely to Recommend

Without hesitation.

Repair Quality

All great!

Customer Service

Look no further this is the family you would want to fix your car.

Returned Clean

Likely to Recommend

I would highly recommend this shop! My entire family uses Auto-Geln for all repairs and I have already recommended friends which have used them and been very happy

Repair Quality

The work done here was as always exceptional! I can’t say enough about how wonderful my overall experience has been this time and all the times I’ve used Auto -Glen for my repairs

Customer Service

I’ve always been extremely pleased with how well the shop has treated me with the customer service department. Lorie goes above and beyond for us always.

Returned Clean

My Experience

The staff there was very helpful. Thank you for service.

Likely to Recommend

Repair Quality

l was satisfied with the service.

Customer Service

l was treated very well.

My Experience

The lady at the front desk was a real professional. Give her a raise. My car looks brand new. Excellent communication. Thank You. Will recommend .

Likely to Recommend

Repair Quality

Wonderful staff and car looks brand new!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

From Lori to Rich, to the rest of the crew who never disappoint. This is the 2nd time I had my jeep repaired at Auto Glen, the level of service I received was the same as the 1st one. Lori is as caring as ever, the quality of work provided is exceptional. Not only that the work detail was completed very well as expected, they return the vehicle so clean!! Love these guys! THANK YOU!!!

My Experience

My Experience

I cannot say enough good things about this collision shop and the entire team. From the moment I brought my car in, they went above and beyond every step of the way. Their customer service was outstanding—they kept me informed throughout the entire process step by step via text & answered all of my questions, and made what could have been a stressful experience incredibly easy. They handled everything with the insurance company seamlessly, taking a huge burden off my shoulders. They even helped arrange my rental car, making sure I wasn’t left without transportation while my vehicle was being repaired. Most importantly, the work they did on my car was absolutely amazing. The repairs were completed in a timely manner, and my car looks as if nothing ever happened. The attention to detail and quality of workmanship exceeded my expectations. Thank you for your professionalism, kindness, and dedication to your customers. It’s rare to find a business that truly cares and consistently goes above and beyond. I highly recommend this collision shop to anyone in need of repairs—you won’t be disappointed!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

I appreciate all teams that took the time with my Toyota car they all did an excellent work on my car God blessed you all Thank you again.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Always Good Service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I sure will recommend family and friends

Repair Quality

The job was well done I was very impress

Customer Service

The secretary was very nice and she explained everything