Auto-Glen
In operation 40 years.
OVER 30 YEARS IN BUSINESS! State Farm & Geico DRP Approved Shop. Car-O-Liner Frame Machine & Measuring System. Spies Hecker Waterborne Paint System. Oven Baked Spray Booth. Computerized Estimating System
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All was good. The attention and the work done on my car. It was left like a brand new car
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lori and Ryan were Awesome ! I will be back.
Customer Service - 5.0/5.0 -
Same as before
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They are the best I’ve ever seen.
Repair Quality - 5.0/5.0 -
Our Lexus looks Great! Excellent Job!
Customer Service - 5.0/5.0 -
Lori is the quintessence of customer service. She would stand out as a great person anywhere. Lori could be a professor at Columbia University, Yale or Harvard if they ever decided to offer a Customer Service class. Her voice in person and on the phone is very pleasing. When I arrived at Auto Glen to pick up our vehicle, she addressed me by my first name despite not having seen me for weeks. It was like a visit to my cousin’s house. While I was waiting for the Lexus, another gentleman walked in to pick up his vehicle. Lori knew his name too. She’s a Masterpiece. Ryan also was pleasant and looked at me (and not at his phone or at the floor, which is typical conduct in New York City) when we spoke. He took our Lexus for a new inspection sticker to replace the one that was destroyed by the crash. Ryan is engaging and cares about the customer experience. I didn’t get the names of the fellows working on the cars, but they were also polite.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
It took 5 extra days because of parts. I had to again because my running daylight was not working
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend the shop to anyone with no reservations.
Repair Quality - 5.0/5.0 -
I gave the quality of repair a 10 because the quality of work was almost perfect. I say almost because I am a very picky person. Overall, it was a job well done.
Customer Service - 4.5/5.0 -
I give the customer service a 9 because I had a not so nice experience with one of the employees on August 1, 2023. I need not go into details about this unfortunate experience because the situation was quickly resolved by Lori who had been nothing but awesome in the entire process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really great service !!! The front desk ladies were extremely helpful and always kept me up to date with my car
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work on the car was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car is beautifully repaired
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I would only recommend if my family and friends take out any belongings from their car or else they will go through them otherwise
Customer Service - 5.0/5.0 -
The lady at the front desk is amazing.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highly recommended Auto Glen! The staff was very kind and they do amazing work !
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ms Laura , I appreciate you and your staff very much. Not just the physical repair of my car but the extras that was done(inside cleaning and the repair of the left outside dent)Hopefully I don’t NEED your services again but if I do I have your information and of course I will refer your company . Thanks again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing customer service and communication about the status of my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Amazing!
Repair Quality - 5.0/5.0 -
Laurie is an incredible person. She was with me every step of the way, communication with the insurance company and assisting with my rental. The repairs in my vehicle are impeccable and my car was delivered sooner than expected. I highly recommend Auto Glen for their customer service and their A+ quality work. They are the gold standard in repairing your vehicle when someone has destroyed it. Thank you Auto Glen staff for giving me back my freedom (my car) after it was taken.
Customer Service - 5.0/5.0 -
My car looks like it did when I bought her 9 years ago. So humbled and grateful for the A+ work done.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very accommodating. I would highly recommend. Shoutout to Laurie, the owner. Thank you.