Auto-Glen

4.9 (560reviews)
100%
61-15 71st Avenue,  Ridgewood,  NY  11385

In operation 40 years.

OVER 30 YEARS IN BUSINESS! State Farm & Geico DRP Approved Shop. Car-O-Liner Frame Machine & Measuring System. Spies Hecker Waterborne Paint System. Oven Baked Spray Booth. Computerized Estimating System

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (560)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

It was awesome Lori was great 👍. They said I would get my car by Friday and it was before. I got my car back on Thursday. It looks beautiful . Thank you so much.

Customer Service

She was great need more people in general like her.

My Experience

Auto-Glen did an exceptional job in repairing my vehicle. It looks like it did when I bought it new.

Likely to Recommend

Repair Quality

Did a great job on my car made I left happy

Customer Service

Returned Clean

My Experience

Auto-Glen managed the repair beautifully. They were polite, organized, and communicative. They completely managed working with my insurance company as well as setting up my rental car. The whole process was very smooth and I would certainly recommend their facility to others.

Likely to Recommend

Repair Quality

Car was like brand new when picked up.

Customer Service

Laurie was really nice. It was nice that my car was completely clean upon pick up too.

Returned Clean

My Experience

I’m very happy and very nice job

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Despite the minor issues I’ve experienced, I will still recommend Auto Glen!

Repair Quality

Overall the job was great considering all that was needed to be repaired. However I found chips in the paint on the rear bumper that wasn’t present prior to dropping the car off nor were they a part of the repairs that was needed.

Customer Service

Everyone was pleasant and friendly.

My Experience

My Experience

Excellent and Professional Work!

Likely to Recommend

Highly recommended!!!!

Repair Quality

Excellent!!!!

Customer Service

Excellent!!!!

Returned Clean

My Experience

It was like my car never had been damaged! You guys did an excellent job making those repairs!!! Thanks again!

Likely to Recommend

Repair Quality

The repair seems to be of a good quality. But I have other concerns.

Customer Service

Aside from Laurie at the front desk, the service was disappointing. I had about $5 in change for the parking meters, cherry Chapstik, a cheap but sentimental ring, and a jar of peanuts taken from my vehicle. Why? If they're willing to overlook the theft of minor things from a vehicle, what do they they overlook in making repairs? I would not trust Auto-Glen for future repairs. Quality assurance is not their concern.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Job well done! Very professional and pleasant people.

Customer Service

Likely to Recommend

It would make me look good

Repair Quality

Beautiful Work!

Customer Service

Crystal clear communication with Lori

Returned Clean

Likely to Recommend

Repair Quality

Auto Glenn did a wonderful job repairing my vehicle after someone struck the door. They also did some additional paintwork on the body which came out great! They even cleaned my headlight for me and matched the paint to the part of the car that was already painted.

Customer Service

Great customer service

Returned Clean

My Experience

You did an exellent job on my car. Laurie did an amazing job receiving me at the front desk. She was very kind, proffesional and handled all my questions and concerns.

Likely to Recommend

Repair Quality

great job on my vehicle.

Customer Service

Laurie was excellent. Amazing customer service.

Likely to Recommend

Repair Quality

Customer Service