Autobahn Collision

4.8 (1,304reviews)
95%
2555 E Willis Road,  Chandler,  AZ  85286
Bot
Shop AssistantSparkles

In operation 9 years.

At Autobahn Collision, we take the stress out of accident repair by combining advanced technology with customer-first service. As a trusted collision repair shop serving Chandler, Gilbert, San Tan Valley, Tempe, Mesa, and the Phoenix metro area, we restore all makes and models to pre-accident condition. Our state-of-the-art auto body shop is OEM Certified for Subaru, Volvo, Audi, Porsche, and Toyota, ensuring repairs meet exact factory standards. We work with all insurance companies and handle the claims process for you. Because today’s vehicles require specialized expertise, our technicians follow strict manufacturer guidelines and use advanced diagnostic tools to guarantee safety, quality, and precision. At Autobahn Collision, you’re more than a customer, you’re part of our family. We’re here to provide expert auto body repair and peace of mind every step of the way.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Audi
I-Car
Scion
Subaru
Toyota
Volvo

Reviews (1,304)

Likely to Recommend

Repair Quality

The car looks perfect

Customer Service

Communication excellent

Returned Clean

Likely to Recommend

I have been and will continue to tell others to avoid this facility at all costs. I want to reiterate that Shawn was wonderful to work with but I do not feel his outstanding service is representative of Autobahn as a whole. Andy was horrific to work with and furthermore, I have zero confidence in the quality of the repairs that were completed. My vehicle is also still missing a piece that is on backorder.

Repair Quality

This facility caused damage to my car during the repair process, resulting in excessive repair time and inconvenience. I also have little to no confidence in the quality of repairs or reassembly of my vehicle. In addition, a significant part of the door is missing due to being on backorder, despite this facility having my vehicle for six weeks.

Customer Service

Shawn was wonderful to work with - prompt, professional, and always helpful. The manager, Andy Rice, is the most unprofessional leader I have ever encountered. He was consistently apathetic, rude, and disrespectful. He did not seem to care that his facility cause additional damage to my car. During the six weeks that my car was at this facility, he became combative and yelled at me several times.

Returned Clean

My Experience

When I contacted Subaru and asked for their advice on who do use to get the repair done on your vehicle, they immediately said Autobahn. - I called, my goodness the receptionist was just awesome so kind and then Sean the guy who helped me oh it’s it was just a very good experience. Now about the car, I loved it too. It looks beautiful. It looks brand NEw I was supposed to have my appointment at 10:30 but I seem to get there a little early cause let’s face it I’m 73 and I always get places early. I left there at 10:28. I was treated like a queen the waiting area was clean and neat and tidy. Had great coffee. I watched TV and I enjoyed myself. I will come back to Autobahn, hopefully my husband lets’ the garage door go all the way up next time but you never know…. Very happy, very satisfied and I’m going to be sure to tell the people at Subaru that they gave us excellent guidance.

Likely to Recommend

I already have, and if we ever need any more, we’ll be back

Repair Quality

I’ve already filled out one survey, but you guys were so good to me and so good to my car that I’ll fill out another one. Everything was excellent.

Customer Service

Sean was awesome. Also the waiting area is very, very nice.

Returned Clean

My Experience

Even though the repair took way longer than I would have ever expected I was kept updated and knew the end result would be worth the wait. Shawn was awesome and took care of me.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Shawn made this unpleasant situation easier by always following up for and with me! Shop guys obvious know their job car looks like it never happened and that’s what I wanted

Likely to Recommend

Repair Quality

Car looks fantastic.. Had to do a few touch ups, but great now..

Customer Service

Dan Park is fantastic to work with...

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Dan Park was very instrumental in completing the repair after months of frustration waiting over 3 months for parts which are still on back order. He coordinated the repair through a technician who fabricated the parts necessary to repair my Audi. Thank you Dan for going over and beyond to facilitate this drawn out situation.

Likely to Recommend

If I had Andy Rice as my customer service rep from the beginning I would give it a 10.

Repair Quality

The quality of the workmanship appears to be very good. Customer service with the agent I worked with could use a little work. After working with Andy Rice the service became exceptional. Doesn’t get any better than the service he provided.!

Customer Service

As stated in previous question, customer service started out a little rough. Confusing emails, extended repair times, maybe even some miss communication. All was resolved by Andy Rice who stepped in and made things exceptionally better.

Returned Clean

My Experience

Sean was great start to finish. Fantastic customer service. I also had to reschedule last minute to a later service time today and the office was very accommodating. Thank you!

My Experience

Likely to Recommend

Repair Quality

This is the second car I’ve had painted at your facility who painted my 2013 and I was happy with that and I’m happy with this one

Customer Service

Returned Clean

My Experience

Everything was perfect. Thank you and Shawn

Likely to Recommend

Repair Quality

Thank you and thank Shaun

Customer Service

Returned Clean

My Experience

Shaun was very helpful with everything. He explain everything every step of the way.

My Experience

The team at Autobahn Collision did an outstanding job repairing my Audi — it looks absolutely brand new. I truly appreciate the attention to detail and care throughout the process. Special thanks to Shawn for delivering a 5-star experience from start to finish. Thank you!

Likely to Recommend

Absolutely!

Repair Quality

My CLA250 Mercedes looks brand new again, thanks to Autobahn Collision.

Customer Service

All of the employees that I dealt with at Autobahn were wonderful. I met with Dan Park originally and he explained the process and answered all of my questions. Shawn Pruett the estimator took excellent care and kept me informed all the way. Veronica and Jasmine were a pleasure and kept me updated as well. Thank you so much for your excellent service.

Returned Clean

Likely to Recommend

Repair Quality

my concerns were addressed

Customer Service

great communication on the status of my vehicle. Friendly and professional service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very professional & friendly

Customer Service

Returned Clean