Autobody Evolution - Catonsville Cr#39

4.6 (2,610reviews)
93%
5649-1 Baltimore National Pike,  Catonsville,  MD  21228

In operation 26 years, 7 years at this location.

With five locations in the Baltimore area, Autobody Evolution has proudly served our communities with expert auto collision repair services since 2000. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, weโ€™re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. Weโ€™re proud to be a premier choice for collision repair with four convenient Maryland locations in Essex, Catonsville, Parkville, and Towson, as well as a location in Littlestown, PA. At Autobody Evolution, weโ€™re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,610)

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Itโ€™s work material or gravel in my door and you can hear it bouncing around while driving or even sitting still playing music my whole door needs to come off and have it cleaned out this should have been done before repair because of the damages

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A mark on passenger side window.. Otherwise; very much pleased๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š๐Ÿ‘

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Leslie was professional, personable, and explained the entire process to ensure I felt comfortable and informed. I appreciated interacting with a professional woman in the auto field. I was immediately put at ease and knew I could trust that she'd take care of me and be honest.

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Returned Clean

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Excellent customer service ๐Ÿ‘

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Quoted 9 days,completed as quoted.

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You do very good work

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I was truly satisfied with my repairs and the cleaning of my jeep ๐Ÿš™ was wonderful I give you guys a 10 +

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My Experience

It started with Molly delivering a warm smile you could hear through her voice over the phone. When I arrived she and the other desk agent were very pleasant. I ended up arriving late because I mixed up my times because originally I was going to another auto body shop. Molly stated this happens a lot and she would check with Ricco to see if he was still available. Ricco had moved on to the next customer and Molly stated it could be a little while longer. Ricco was finishing up. Leo saw me sitting in the lobby and greeted me. He asked if he could help me with anything. Molly explained why I was waiting. Leo said no problem, I will assist him. Leo extended even more excellent customer service. When I learned he was the manager. I commended him for a great job everyone was doing. The excellence didn't stop there. I was on the fence if I would allow Auto Body Evolution to repair my vehicle. Leo followed up with me shortly after I left to assure me he could get the parts but it would be a delay because the parts were on back order. He also stated that he would be going on vacation. Now I'm freaking out and back on the fence. Leo broke it down to me and made me feel comfortable enough to trust him and the process. Leo even followed up with me while he was out of town. Now Evan contacts me for updates as well. Evan was knowledgeable, understanding and was willing to do whatever it took for me to get my vehicle before my rental was due back. Upon retrieving my vehicle from the shop, I saw some minor details that were missed. Evan jumped right on it himself. When I thought it couldn't get any better, it was a spot on the car that needed buffering and the maintenance tech assisted Evan and I must say he took pride in his work. Even though he had a disability he oozed confidence and grace. He buffered the deficiencies and shined the area to make it look new. This whole experience started off really bad for me. After dealing with the staff there, it made me feel like I was family and helped me get through a really rough situation. I am grateful for my experience and will be an Auto Body Evolution customer for life. Keep up the good work and I will be sure to refer others. Awesome job guys. ๐Ÿ’ฏ๐Ÿ‘๐Ÿพ

Likely to Recommend

Repair Quality

It started with Molly delivering a warm smile you could hear through her voice over the phone. When I arrived she and the other desk agent were very pleasant. I ended up arriving late because I mixed up my times because originally I was going to another auto body shop. Molly stated this happens a lot and she would check with Ricco to see if he was still available. Ricco had moved on to the next customer and Molly stated it could be a little while longer. Ricco was finishing up. Leo saw me sitting in the lobby and greeted me. He asked if he could help me with anything. Molly explained why I was waiting. Leo said no problem, I will assist him. Leo extended even more excellent customer service. When I learned he was the manager. I commended him for a great job everyone was doing. The excellence didn't stop there. I was on the fence if I would allow Auto Body Evolution to repair my vehicle. Leo followed up with me shortly after I left to assure me he could get the parts but it would be a delay because the parts were on back order. He also stated that he would be going on vacation. Now I'm freaking out and back on the fence. Leo broke it down to me and made me feel comfortable enough to trust him and the process. Leo even followed up with me while he was out of town. Now Evan contacts me for updates as well. Evan was knowledgeable, understanding and was willing to do whatever it took for me to get my vehicle before my rental was due back. Upon retrieving my vehicle from the shop, I saw some minor details that were missed. Evan jumped right on it himself. When I thought it couldn't get any better, it was a spot on the car that needed buffering and the maintenance tech assisted Evan and I must say he took pride in his work. Even though he had a disability he oozed confidence and grace. He buffered the deficiencies and shined the area to make it look new. This whole experience started off really bad for me. After dealing with the staff there, it made me feel like I was family and helped me get through a really rough situation. I am grateful for my experience and will be an Auto Body Evolution customer for life. Keep up the good work and I will be sure to refer others. Awesome job guys. ๐Ÿ’ฏ๐Ÿ‘๐Ÿพ

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Returned Clean

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Always do good work I get my car back and ample time with everything done right

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Communication was excellent, if used parts didnโ€™t meet their criteria they looked for another option.

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