Autobody Evolution - Essex Cr#40
In operation 26 years, 9 years at this location.
With five locations in the Baltimore area, Autobody Evolution has proudly served our communities with expert auto collision repair services since 2000. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with four convenient Maryland locations in Essex, Catonsville, Parkville, and Towson, as well as a location in Littlestown, PA. At Autobody Evolution, we’re dedicated to getting you back to GO.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Love the whole team to the front desk assistant to amanda and all the stamp was courteous.They were pleasant and always nice to me.Even when I called repeatedly about big 🥭. My vehicle was actually done earlier than stated and it was amazing because it's my birthday also today.8-25. It was a pleasure.
My Experience - 5.0/5.0 -
The consistency of communication and details of my car repairs keep me secure. The work done was excellent. I am so happy. Everything was done in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
My vehicle was at this shop for 2 weeks approximately. This was fine considering I had a rental. I was able to pick up my vehicle and upon arrival my vehicle would not start. I was told it needed to be jumped and be running for 20 minutes because of a recalibration. This was fine. I got the vehicle jumped and stayed there for 20 minutes while it ran. I am not sure why this wouldn’t be done and my vehicle was never tested prior to my arrival. The 20 minutes ended, I turned off the car and tried to turn it back on again and sure enough, it did not start. I went back in and was told that “since my vehicle had been sitting I am going to need a new battery as well”. I was very confused because they said it needed to run due to a recalibration (which was it?). My issue being if it was due to it sitting my vehicles battery should not die after 2 weeks (confirmed with Kia) and if that was the case, why was my vehicle not started frequently? It was not in my possession for me to do so. I refused to pay for the battery because my vehicle should have been running and exactly as it was prior to the attempted theft. They then said they had to put it through my insurance (AGAIN WHY WAS THIS NOT DONE PRIOR TO LETTING ME KNOW MY VEHICLE WAS DONE). Overall, terrible customer service. The lady at the front desk was WONDERFUL but the service people were condescending. I went through them because they partnered with Geico but was hoping to find a new shop in the area for normal wear and tear repairs. Unfortunately I will never be going back to this place.
Customer Service - 2.0/5.0
My Experience - 5.0/5.0 -
They did a great job and got my car ready ahead of schedule and kept me in the loop thru the whole ordeal
My Experience - 0.0/5.0 -
It seems like some paint or something got on the rear camera...it doesn't work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I was given a few days on it being repaired and took almost 2 weeks, there are two marks on my car that are new. And there is some kind of residue on my windshield I’ll have to try to get off.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair work met and exceeded my expectations.
Customer Service - 5.0/5.0 -
The shop personnel were very understanding and helpful with getting the process started as soon as possible.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly staff
Likely to Recommend - 4.0/5.0 -
Someone was smoking in car found a box of camels in vehicle
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Everyone friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone in the office was very friendly answered any questions that I had very professional
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All personal was very Friendly and very helpful in my need of repair. They did a phenomenal job fixing my vehicle. Was very pleased of the service and the amount of time it took to repair my vehicle. Would definitely recommend them . Thank you All again.
Likely to Recommend - 5.0/5.0 -
Would 💯 recommend them
Repair Quality - 5.0/5.0 -
They did a phenomenal job. It look great couldn't even tell where my car was hit. I would definitely recommend them
Customer Service - 5.0/5.0 -
Pleasant and very helpful with the rental car pick up and drop off
My Experience - 5.0/5.0 -
Everything turned out well 😁.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Very good
Customer Service - 4.0/5.0 -
Very attentive.
Returned Clean
My Experience - 5.0/5.0 -
This was a very positive experience. The staff was very friendly and knowledgeable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The service was great from start to finish. And the job was completed sooner than Initially said.