Autobody USA - Otsego Cr#17

4.9 (1,631reviews)
99%
120 Helen Ave,  Otsego,  MI  49078

In operation 48 years, 13 years at this location.

With eight locations across Southwestern Michigan, Autobody USA has proudly served our communities with expert auto collision repair services since 1978. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Michigan with convenient locations in Battle Creek, Coldwater, Kalamazoo, Marshall, Otsego, Portage, Sturgis, and Three Rivers. At Autobody USA, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,631)

Likely to Recommend

Repair Quality

The customer service was great! I had some issues after hitting a deer, and was supposed to be leaving for vacation before they could get me in. When she heard that she made it happen for me. Great work on my car, and very fast and efficient, they kept me updated the whole time. Thanks for the help and thanks for making my car beautiful again.

Customer Service

Amazing

Returned Clean

My Experience

Great experience! Would recommend anyone to use this place!

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Repair Quality

Customer Service

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Repair Quality

Autobody USA was amazing. Everyone was knowledgeable, respectful, courteous, and did a remarkable job. I will definitely bring my vehicles back to them as they did an amazing job.

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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I was totally satisfied with every aspect of Autobody USA. Not one complaint.

Repair Quality

Awesome work and it was finished two days before estimated completion date.

Customer Service

So nice that I was taken home after drop off and picked up to retrieve my truck.

Returned Clean

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Repair Quality

Customer Service

My Experience

Great job thank you guys

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Repair Quality

Customer Service

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Repair Quality

Lane did the majority of the work and was excellent. The other guys all did their part and I have NO complaints with the guys that worked on repairing my vehicle.

Customer Service

I received no updates on progress of the work on my vehicle and when I finally called, the receptionist had no clue what was going on.

My Experience

My goodness! Looks just like new!!! The inside detailing was unexpected and you went above and beyond!!!I I can not thank you all enough!!

Likely to Recommend

Spotless!!! Highly recommend!!

Repair Quality

The inside detailing was amazing! Above and beyond!! Now it’s too bad my daughter spilled her ice pop on the floor mat the same day! Oh well! Life with kids!!!

Customer Service

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Customer Service

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My Experience

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Repair Quality

Customer Service

My Experience

Excellent workmanship and my car looks like new.

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Highly recommend

Repair Quality

Professional, always kept me up to date on progress. Amazing!!!

Customer Service

Amazing! Dawn is very professional and friendly.

Returned Clean

Likely to Recommend

Repair Quality

I'm very pleased with the service and timely repair. They were efficient from start to finish and got the job done in less time than expected. This our 3rd time using their services and they provide top notch quality.

Customer Service

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Likely to Recommend

They've done work for me before and I would recommend them

Repair Quality

Very friendly, great work , and they reach out to keep you informed on your vehicle

Customer Service

Returned Clean

My Experience

I was able to get the car and repaired very quickly! The repairs were perfect. The customer service was superb.

Likely to Recommend

I'll send all my business to USA autobody!

Repair Quality

Looks absolutely perfect.

Customer Service

Could not have gotten better costumer service. Absolutely perfect.

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Repair Quality

Looks brand new

Customer Service

Amazing customer service! Thank you for cleaning my truck!

Returned Clean

Likely to Recommend

The staff was amazing and they gave outstanding customer service.

Repair Quality

Travis did an outstanding job! My vehicle isn’t making a loud jet sound when I drive anymore. I will highly recommend Autobody USA to friends and family moving forward.

Customer Service

They did amazing! Keep me updated the whole time and I felt like they really cared about getting me the best price.

Returned Clean

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Repair Quality

Customer Service

Returned Clean