Autokrafters on Rand

4.9 (502reviews)
98%
20388 N Rand Rd,  Palatine,  IL  60074

Autokrafters on Rand has been repairing vehicles for more than 40 years. Our collision center is known for its expertise, honesty, and stellar service. We have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in our area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (502)

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Repair Quality

great people to work with. Got in right away and work was great!

Customer Service

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Excellent service, would definitely recommend

Repair Quality

All of my interactions with the owner and staff were so professional. The repairs to my car were done quickly and very well executed!

Customer Service

All of the staff were super friendly and helpful. I really appreciate that you even returned my rental car for me! As a full time working mom, I cannot tell you how much I appreciated that!

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Repair Quality

Great job!

Customer Service

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I will be reluctant in future.

Repair Quality

Issues arose during repair. A relatively easy repair took over 20 days due to mistakes in repair.

Customer Service

During repair, my car would not start, even though I drove my vehicle to repair shop after accident. Had my car towed by me to Honda dealership to do a diagnostic as to problem of no start. Diagnostic result video showed mistakes made at Autokrafters.

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Wry good And perfect service

Repair Quality

Excellent Services

Customer Service

Very good service. I appreciate

My Experience

They are the best. Appreciate the team and their work.

Likely to Recommend

I will always go to auto krafters

Repair Quality

Quality work

Customer Service

Absolutely great

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Repair Quality

You guys go above and beyond, very professional and very nice and genuine people. I would recommend you guys to others.

Customer Service

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Repair Quality

Customer Service

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I would recommend Autokrafters to my friends and family

Repair Quality

Autokraffters was very professional. The body work that they had to repair matched the original paint. I couldn’t tell that my car was hit. Will go back again if needed

Customer Service

Perfect

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Repair Quality

I was extremely happy with my car repair. Great communication and excellent repair work!!!

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Customer Service

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Repair Quality

As always, the quality of the work and the quality of all the communications and interactions were top notch. That's why Auto Crafters is the only place we take our cars!

Customer Service

Always communicative, the quality and timeliness of the work was terrific!

Likely to Recommend

Repair Quality

The repair is amazing. I am so happy; you took care of everything. My car seems like new. Thank you so much!!!

Customer Service

The repair is awesome!!! I am so happy. My car seems like a new car. I feel comfortable driving and going secure. Thank you so much.

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Would absolutely recommend

Repair Quality

Great work and communication during the process of repairing the car

Customer Service

Was excellent

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Repair Quality

Best in class customer service —including repair of my car. Thank you !!! Your team is The best!

Customer Service

Best in class customer service including car repair! Your team is the best.