Autokrafters on Rand

4.9 (504reviews)
98%
20388 N Rand Rd,  Palatine,  IL  60074

Autokrafters on Rand has been repairing vehicles for more than 40 years. Our collision center is known for its expertise, honesty, and stellar service. We have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in our area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (504)

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Repair Quality

Best in class customer service —including repair of my car. Thank you !!! Your team is The best!

Customer Service

Best in class customer service including car repair! Your team is the best.

My Experience

Walking in to Auto Crafters I was taken care of by the staff. They assisted me with the insurance claim, and also the rental car process. I really thought the way that they would text message you to let you know what's going on with your vehicle and the status was very impressive. I was very surprised when I picked up my vehicle to see that they had also detail the inside of my car. The instructions for aftercare were extremely important, and they made sure to tell me what I needed to do. I also thought that the warranty work was very good. I will definitely take my vehicles back to them, and recommend anybody looking for quality body work to give them the opportunity to take care of you and your vehicle.

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Repair Quality

Remarkable work

Customer Service

Empathetic, kind and humorous staff

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Repair Quality

Great work, awesome communication. I never felt that I didn't know what was going on with the repair. I was confident that the repair would be done right.

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Repair Quality

Awsome work.....

Customer Service

Friendly customer service

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Great people

Customer Service

Excellent

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Already have!

Repair Quality

Rick was great - super helpful. Process was easy and very quick.

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Technical and customer service are outstanding!

Customer Service

Stephanie is awesome

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Repair Quality

Excellent service as always. I won’t go anywhere else.

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Communication was outstanding. Questions answered in a very timely manner

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I will definitely recommend them.

Repair Quality

Professional work.

Customer Service

Kept me informed by phone and email all the time.

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They were really nice and did a good job.

Repair Quality

They did a great job

Customer Service

They did a great job.

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Repair Quality

Autokrafters did a great job on repairing my car. Craig once again made my car look brand new.

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My Experience

The experience was very painless, and the team at Autokrafters took good care of my car. The staff was very friendly and kept me appraised of every stage of repairs to my vehicle. I would recommend this business to anyone in need of post accident repair.