Autokrafters on Rand

4.9 (504reviews)
98%
20388 N Rand Rd,  Palatine,  IL  60074

Autokrafters on Rand has been repairing vehicles for more than 40 years. Our collision center is known for its expertise, honesty, and stellar service. We have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in our area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (504)

Likely to Recommend

I will not hesitate to recommend Autokrafters On Rand to everyone. I have already

Repair Quality

Thanks to all of them! Craig, you were outstanding. Thank you! They did a great job fixing my car. I am so glad that I chose them. I would definitely recommend them to everyone!

Customer Service

Great communicators. They made sure they were available when you had a question. Professional. They DO CARE

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Customer Service

They checked in with phone calls so I never had to wonder

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I have already told a number of people about their service.

Repair Quality

Customer Service

They went above and beyond what I would expect a business to do.

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Repair Quality

Autokrafters were excellent - very happy with personnel & repair/ body work.

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Repair Quality

You did a wonderful job on my car thank you. Exceeded expectations. I’m very satisfied.

Customer Service

I already gave a response in a survey. This is the second time I’m saying the same thing. It was excellent work. The people were wonderful and the car is excellent. I’m very satisfied.

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Repair Quality

Great job!

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Kept us up to date on progress of repairs

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Auto Krafters did not taking responsibility for their action and decision to send my car to Motorweeks, Barringon, IL for differnet issue which they identified. AutoKrafters closes the insurance claim automatically without delivering our car!

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Great service

Likely to Recommend

We have used auto crafters before for other vehicles and have always been very satisfied

Repair Quality

Customer Service

He kept me very informed every step along the way

My Experience

The communication throughout out the process. The work was done quickly and looks great and the car had been cleaned which was a wonderful surprise

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No hesitation and doubts at all!

Repair Quality

Rick, Craig and Stephanie are awesome! You kept your word fixed everything in time with heart and quality and made the tied schedule with your 200% effort so we could carry on the family vacation trip right after as we planned. You have my full gratitude , respect and top recommendation for anyone!

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My Experience

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Very pleased

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Repair Quality

Craig and his team our wonderful to work with.

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