AutoNation Collision Center Bellevue

4.7 (1,472reviews)
93%
1424 130th Ave NE,  Bellevue,  WA  98005
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Shop AssistantSparkles

In operation 29 years, 9 years at this location.

To provide quality repairs with superior service at a competitive price, exceeding all expectations. Several Manufacturer Certifications

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.
Audi
BMW
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Kia
Mercedes-Benz Elite
Ram

Reviews (1,472)

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Yes! Fair pricing too. I would recommend to people

Repair Quality

I was very happy how well they cleaned my car, even the interior.

Customer Service

She was very pleasant

Returned Clean

Likely to Recommend

Unlikely, but I'm giving the team a chance to correct the paint mismatch and improve communication for this second round of repair work. If the end result of the repair work and future communication are excellent, I could change my score to a more likely number.

Repair Quality

The new panels line up well, but the team appears to have used the same paint on the metal trunk panel and the plastic bumper panel. The color on the metal panel is close, but the plastic bumper is significantly off. I am shocked that the team thought it was acceptable to give back to me as the customer in this condition.

Customer Service

Communications were infrequent and late, I had to chase updates and eventually had to ask my insurance agent to call to get through. I left multiple messages to never hear back, and the few times I did get him on the phone he would promise a follow-up date and then miss it. Extremely disappointing.

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Repair Quality

Josef was very responsive and took care of everything. Repair was finished very well.

Customer Service

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Repair Quality

Brook is great!

Customer Service

Brook is great! Very professional and kind

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Repair Quality

Except the time to repair ( even after getting confirmation that parts available) everything was ok. No one wants to wait month to fix ev car and drive rental car with their preferred repair shop .

Customer Service

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Already did

Repair Quality

Great service and job

Customer Service

Great

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I need to call the auto nation collision. The feature where tail gate opens with swipe of foot under number plate isn’t working.

Customer Service

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Repair Quality

Car appears to be beautifully repaired. Attention to detail , clean and polished. Communication was ongoing and clear. Thank you

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Worked with Josef end-to-end, really pleasant with the experience, he went above and beyond. Would refer AutoNation Collision Team bellevue yo my friends if they ever need anything.

Customer Service

Worked with Josef end-to-end, really pleasant with the experience, he went above and beyond. Would refer AutoNation Collision Team bellevue yo my friends if they ever need anything.

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After the car was dropped off, there were hardly any communications regarding completion of the repairs. Insurance did not get estimates on time either.

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