CARSTAR Collision Clinic Bellevue

4.8 (1,362reviews)
95%
13212 Bel Red Rd,  Bellevue,  WA  98005
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Shop AssistantSparkles

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Collision Clinic Bellevue can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Collision Clinic Bellevue claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,362)

Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for exceptional service quality, with vehicles looking like new after repairs and thorough cleaning inside and out. Communication stands out as a major strength, with regular text updates keeping customers well-informed throughout the repair process. The team demonstrates professionalism, helpfulness, and genuine care for customer needs. Timeliness receives positive feedback, with many repairs completed on schedule or even ahead of estimated dates. Staff members are frequently commended for their knowledge, responsiveness, and ability to coordinate effectively with insurance companies, making potentially stressful situations manageable for customers.
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"Excellent service from start to finish. Car looks great."
"Wonderful people! Thank you for all the hard work and for a repair that looks like nothing ever happened."
"Really happy with the service and results. Made a bad situation better."
"Great customer service. Very nice work on my car-- fully restored. You'd never know it had been damaged ..." Read more
"So easy to work with, clear, transparent, pricing, and quick turnaround delivery of a very well repaired ..." Read more
"Regular text messages let me know the progress."
"Great communication, I was kept up-to-date throughout the process!"
"frequent texts to update on progress"
"Texts and calls to keep me informed! 10"
"I expected the calls and communications to be a bit more pro-active than it was. I had to call a few times to get in touch about the car. When I was able to ..." Read more

Likely to Recommend

Repair Quality

Scheduling is timely, repairs done very satisfactory.

Customer Service

Scheduling is timely, repairs done very satisfactory.

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

They not only did an excellent repair job but also saved me money by avoiding an adjacent fade in that they saw wasn't necessary. I has been wondering about that myself and when it became apparent it wasn't needed they came to the same conclusion.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Friendly, knowledgeable and excellent workmanship

Customer Service

Easy to deal with

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

I appreciated Jason Flores help, getting in quickly and communicating with me along the way!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I was looking for a shop who can fix Honda within the State Farm network. I didn't have many choices near me.

Repair Quality

The service was all right, but it wasn't beyond my expectations.

Customer Service

Friendly

Returned Clean

Likely to Recommend

For sure

Repair Quality

I really appreciate Jason and his team work . My car is shining after the repair work . Great work and quick response and reasonable .

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Have already done so.

Repair Quality

Exceptional as always.

Customer Service

Excellent

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Repair Quality

Jason was very responsive and the car was repaired perfectly

Customer Service

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Repair Quality

Customer Service

The front office originally scheduled me for an appointment on Memorial Day. And you turned out to be closed that day. I thought the other staff was fine, but didn’t feel totally taken care of by the work of the person at the front desk ..maybe more training is needed for them?

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The car looks like nothing ever happened :) they send messages everyday to tell me about the fixing process and the car was ready before the day I was expecting. They gave my car a courtesy cleaning before I pick it up. It was overall a good experience.

My Experience

Thanks to Jason, my car was repaired and returned to me in good condition today. I truly appreciate his kindness, professionalism, and thoughtful customer service. Excellent repair service! Thank you all for doing such a great job. Highly recommended!