CARSTAR Collision Clinic Bellevue
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Collision Clinic Bellevue can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Collision Clinic Bellevue claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0 -
The door wrap rip seems like something that should have been re-done. But quality work and service on rest so far appears decent.
Repair Quality - 4.0/5.0 -
The plastic wrap on the door edge has what appears to be a small tear/rip. The car was very dusty inside and I had to wipe down before kids sat in it. However so far the repair seems great. The new door has all the same function so far and is functioning as the prior door so def appreciate that.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Good
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Not satisfied / Dissatisfied
Repair Quality - 3.0/5.0 -
It’s not as good as I expected I had to tell them to fix it over and over again
Customer Service - 3.0/5.0 -
It’s not as good as I thought I had to tell them to fix it over and over again
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
The repair took three weeks. I dropped the car off at the shop and they said they’d let us know an estimated time line within a few days. I called after five days and they said they were waiting on parts. I called them again after two weeks to get a status update again. They told me another week. I called again after a week because our car rental was being canceled (paid for by the other driver’s insurance company) and they said it might be done that day. I showed up before closing and they were still putting it back together. The work looked great but their communication leaves something to be desired.
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
The operation is operating with a skeleton crew and appears as if they are going out of business
Repair Quality - 4.5/5.0 -
Made my Mustang brand new looking
Customer Service - 4.5/5.0 -
Lack of communication regarding the progress of the work (especially toward the end)
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Scheduling is timely, repairs done very satisfactory.
Customer Service - 4.5/5.0 -
Scheduling is timely, repairs done very satisfactory.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They not only did an excellent repair job but also saved me money by avoiding an adjacent fade in that they saw wasn't necessary. I has been wondering about that myself and when it became apparent it wasn't needed they came to the same conclusion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, knowledgeable and excellent workmanship
Customer Service - 5.0/5.0 -
Easy to deal with
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated Jason Flores help, getting in quickly and communicating with me along the way!