AutoNation Collision Center Bellevue
In operation 29 years, 9 years at this location.
To provide quality repairs with superior service at a competitive price, exceeding all expectations. Several Manufacturer Certifications
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 9:00 am - 2:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
When I picked the car, there were parts left in the back of the car, one of which was supposed to be installed on the door. Also there was some gritty film left on the windshield which led the wipers to make a scratchy noise when turned on.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My, one to two day repair turned into a 3 day repair (that turned into another trip back due to lack of parts being ordered) I received NO communication from my rep, Pete. I called him, the morning of the 3rd day, going into the weekend, in the morning. He told me the car would be ready at 4:30, when I arrived, I found that it wasn't finished (NO phone call to tell me this). I took the car anyway and had to return as the correct parts had not been delivered from the new supplier (on the other side of the state) I have not received a follow up call or reimbursement for not taking a rental and the broken license plate frame which I learned I would have to replace myself 3 out of 10 satisfaction (as the repair to the front bumper looks good)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
The only negative was the time it took to do the repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
When I came in to pick my car it took 10 mins before anyone even acknowledged that I was there. When I talked to the receptionist it took her a long time to find my information. Also, the car should have been ready earlier but they forgot to do the wheels and had to wait till last minute to fix them. I was supposed to pick my car at 3pm didn?t get to pick it up till around 5:30pm. Also, I had to call in for my car updates instead of someone reaching out to me in their own.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Very slow
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
As has always been the case with car repairs, no matter where I go, the repair takes much longer than initially estimated.