AutoNation Collision Center Plano
In operation 27 years.
AutoNation
- Free Estimates
- Insurance Company Assistance
- Towing
- Paintless Dent Repair
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 9:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience with a very good and professional estimator Bryce Slagle at Auto Nation Collision Center Plano. Bryce was proactive, thorough and considerate during all phases of the collision repair cycle. He was proactive by keeping in touch via email and/or phone give me updates regarding the insurance coverage and options to repair the vehicle. He worked with me on pricing, timing and extent of repairs. He was always available and made sure I had repair progress pictures. He didn't mind if I just popped in at the repair shop to see the progress and ask questions. I found him to be pleasant and knowledgeable on all aspects of the repair. His time estimates were solid - the vehicle repair was complete on the day he said it would be ready. Just no complaints and high praise for a quality experience.
Customer Service - 5.0/5.0 -
see previous comments
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs look great. Finished on time. Gave regular updates. All good
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bryce was a great service tech.
Customer Service - 5.0/5.0 -
Good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
Your “representative” is useless. I had to call several times to get status. Had to initially decline repair as job was done poorly. For someone to tell the customer their car is ready when it was clearly not, then try to tell customer that “that’s how it should look” is crazy! Tells me that I’m just a “number” and to pick up my car and go. As I said prior “useless”, no actually worse than that, as I now will never take any of my vehicles there again and I will let all my fellow Porsche car owners, community, to steer clear of that location. Ask him why he paid for half my deductible.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Bryce was great at setting expectations, communicating and guiding me through the process. Greatly exceeded expectations on getting my vehicle repaired.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very impressed with services from Auto Nation particularly , Bryce helped me alot.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bryce was a pleasure to work with. He kept us informed and explained the process very well.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome