AW Collision of Franklin

Likely to Recommend - 5.0/5.0 -

Could not have asked for better service

Repair Quality - 5.0/5.0 -

Staff was very professional and friendly. Process was simple and they kept us updated.

Customer Service - 5.0/5.0 -

Great service. Everyone was very helpful and very friendly.

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Service and communication was great. Took a little longer than I wanted, but that could be due to a variety of reasons out of your control.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I am very satisfied with the costumer service, from start to finish I was notified every step of the way. Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very satisfied

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service and quality work.

Customer Service - 5.0/5.0 -

Office staff and technicians were excellent service.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Although my car was totaled, I received excellent communication and support from Tyfanee

Customer Service - 5.0/5.0 -

See previous comment

Returned Clean

My Experience - 5.0/5.0 -

Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

5 star

Returned Clean

My Experience - 5.0/5.0 -

Great service and experience

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great service! Representative kept me informed throughout the repair

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

After the second rework the paint is still not correct. Just a shame for the good recommendation and the price point

Customer Service - 2.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you for staying late for pick up, and thank you for staying with me on this rodeo of a repair. Tell people to drop anything related to state farm and run away to better insurance companies! :)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I was totally happy with my experience with AW Collision. Tyler kept me informed and updated on all aspects of my vehicles repair. I would recommend everyone with a European/foreign vehicle with damage to seek out the true professional experience with AW Collision and make contact with Tyler.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Tyler has taken care of me each time I have needed work done to mg vehicles. He always goes above and beyond to ensure I am satisfied. Excellent customer service and quality work

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

AW Collision did a great job on my X3. It looks brand new!

Customer Service - 5.0/5.0 -

Marielle was wonderful. She kept me up to date on what was happening with my car and followed through on everything she said she would.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Repair work done by very good technicians and was shown tremendous courtesy with an excellent result.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean